Customer Service Coordinator
Emerson
In This Role, Your Responsibilities Will Be:
For This Role, You Will Need:
Preferred Qualifications That Set You Apart:
- Manage Operation Team & Process and Collaboration with Sales, Service team
- Manage inventory to ensure stock accuracy and customer order fulfillment
- Develop solutions to support efficient delivery order processing, business flows, and logistic executions
- Manage daily customer order deliveries and provide customer with resolutions for logistic issues
- Manage the handling of customer complaints, customer returns and service quality analysis
- Coordinate with sales for cost effective order delivery and customer service solutions
- Review service sales order
For This Role, You Will Need:
- Interpersonal Savvy
- Customer Focus
- Integrity and Trust
- Communication Skill
Preferred Qualifications That Set You Apart:
- New or 1~2 years experience customer service
- ERP System experience in operation side
- Excel and MS soft skills
- English written communication
JOB SUMMARY
Customer Service Coordinator
Emerson
South Korea
3 days ago
N/A
Full-time
Customer Service Coordinator