At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Team Leader Order Handling

Your role and responsibilities

In this role, you will have the opportunity to provide support services to businesses in various administrative areas. Each day, you will engage internal customers. You will also showcase your expertise by driving efficient support services.

The work model for the role is: hybrid

This role is contributing to the Process Automation in Ostrava

ROLES & RESPONSIBILITIES

CORE RESPONSIBILITIES

• Provides service(s) in various administrative areas (including IT, HR, Finance, and other administrative areas) to the relevant business(es) to meet current needs, identify performance gaps, and address emerging requirements.
• Performs tasks with a focus on high quality to ensure customer satisfaction.
• Develops training materials, and other resources for training specific to location/business specific administrative needs and provides effective support.

MASTER DATA RESPONSIBILITIES

• Maintains and updates master data in relevant systems to ensure accuracy and completeness.
• Performs data clean-up activities and fills in missing information as required.
• Works with reports to monitor data quality, identify discrepancies, and implement corrective actions.
• Communicates with customers and internal stakeholders to validate and confirm data accuracy.

INVOICING RESPONSIBILITIES

• Prepares and issues customer invoices based on contractual terms and delivery confirmations.
• Ensures accuracy and compliance with financial and tax regulations.
• Collaborates with finance and customer service teams to resolve invoicing issues and support timely payments.
• Maintains documentation and records related to invoicing for audit and reporting purposes.

Qualifications for the role

• Data accuracy and master data maintenance
• Reporting and data analysis
• Customer communication and coordination
• Process improvement and optimization
• Financial accuracy and compliance
• Attention to detail and quality

Benefits

• Option work from home (HO) with financial contribution
• Meal allowance
• Opportunities for professional development
• Referral bonus for recommending a new employee
• Possibility of further career growth
• Table football and darts directly at the workplace
• Office with excellent transport accessibility
• Company events
• Discounts on ABB electrical installation materials
• Assistance hotline - professional psychological counseling
• Discounts with our partners (gastronomy, car purchase, train travel, trips, etc.)

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.