JOB DESCRIPTION

Position Summary:

The Global Credit Risk Director is responsible for setting and overseeing the global credit risk strategy to support business growth while safeguarding company assets. This role leads the assessment of customer credit worthiness, develops risk frameworks, and ensures consistent credit governance across all regions and business units. The ideal candidate combines deep analytical expertise with leadership capabilities and cross-functional collaboration.

Key Responsibilities:

Credit Risk Management

• Develop, implement, and maintain global credit policies and procedures
• Oversee risk assessment processes, including credit scoring, exposure limits across multiple ERPs, and customer segmentation
• Lead credit reviews and escalation of high-risk accounts

Global Oversight & Governance

• Ensure consistent credit practices across regions (Americas, Middle East, Asia Pacific, Europe, South Africa)
• Establish and enforce internal credit risk controls aligned with corporate and regulatory standards
• Serve as the company's authority on credit risk matters for audits and compliance reviews

Portfolio & Performance Monitoring

• Analyze global AR portfolio trends and provide actionable insights to leadership
• Monitor KPIs (e.g., DSO, bad debt %, % current AR) and implement corrective actions as needed with Collections Teams
• Identify and mitigate systemic risks through scenario planning

Cross-Functional Collaboration

• Partner with Sales, Legal, Treasury, and Finance to balance growth with risk control
• Work closely with Collections, Dispute Resolution, and Order-to-Cash teams
• Collaborate with IT and automation teams to implement credit risk tools and dashboards

Qualifications:

• Required Bachelor's degree in Finance, Accounting, or Economics
• 10-15+ years of experience in credit risk management
• Global experience in a B2B enterprise environment (energy industry preferred)
• Strong understanding of financial statements, credit scoring models, and ERP systems (e.g., Oracle Cloud, Oracle EBS, JDE)
• Experience with automation and credit platforms (e.g., HighRadius, Blackline)
• Excellent communication, negotiation, and leadership skills
• Strong analytical mindset and ability to influence executive decisions

Key Competencies:

• Strategic thinking & risk-based decision making
• Financial acumen & data literacy
• Global business awareness
• Relationship management
• Change leadership