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This Position reports to:
Service Sales Support Manager

Your role and responsibilities
In this role, you will have the opportunity to coordinate and facilitate the development, implementation, and successful onboarding of digital solutions. Each day, you will support the adoption of digital platform and solutions into the customer business environment along with their subsequent operations and maintenance. You will also showcase your expertise by participating in the ideation workstreams from identifying and validating the needs to defining the development.

This role is contributing to the Solution team in Xiamen, China.

You will be mainly accountable for:

• Tests and troubleshoots the final system setup and ensures its successful rollout through training and retraining the customers to understand the software and its benefits and provides subsequent ongoing support and services. Performs a variety of software engineering tasks in one or more areas of the assigned areas such as software development, software quality engineering, software testing. DevOPS. cybersecurity, software release,support and maintenance, and/or release management, with limited supervision.
• Works alongside the Sales team to identify the customer's needs and to accordingly demonstrate and articulate the features of the digital solution and its ability to meet the needs.
• Participates in the assigned stages of the end-to-end customer lifecycle including digital opportunity identification, opportunity qualification, discovery and value engineering, solution blueprinting, point of contact/pilot, solution deployment, and post go- live operations/support.
• Participates in the ideation workstreams from identifying needs to validate to defining the development together with cross-functional teams of digital software engineers, user experience, and subject matter experts for value creation.
• Supports customers right from the sales cycle through the go-live, post-implementation review, and subsequent follow-up stages. Helps the customers to achieve their solution goals and objectives by leveraging
  domain expertise andknowledge on ABB's digital solutions.

Qualifications for the role

• Master degree preferred; less than 3 years working experience
• Proficient in Python, C#, JavaScript, Go and other programming languages.
• Languages: English reading, writing, listening and speaking skills

More about us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.