Sr. Operations Support Specialist
NOV
JOB DESCRIPTION
Inbound & Outbound Job Processing
Documentation, Tracking & File Management
Communication & Coordination
Asset & Inventory Support
Team Support & Leadership
Maintenance & Operational Development
Inbound & Outbound Job Processing
- Create XD inbound jobs for VSD, Cable, and DH equipment.
- Prepare inbound and outbound test packets to support shop workflows.
- Complete inbound test documentation and ensure all steps are properly recorded.
- Communicate inbound test goals and status to the shop team.
- Create VSD outbound jobs with accurate data entry and documentation.
Documentation, Tracking & File Management
- Create, save, and maintain move sheets for equipment tracking.
- Retrieve, upload, and manage signed shippers within internal systems.
- Attach and maintain all required files within XD for compliance and job traceability.
- Track RTT, coating activity, and cycle counts (wire, shot, coating) and report results to Inventory.
Communication & Coordination
- Communicate inbound test status and requirements to Account Managers.
- Conduct follow-ups for equipment designation (2nd and final requests).
- Provide testing status updates to the Shop Manager and Shop Supervisor.
- Support weekly and monthly reporting of Operations, DH, and VSD KPIs.
Asset & Inventory Support
- Identify scrap assets for potential resale and coordinate resale activities.
- Manage resale rack inventory and organization.
- Assist in development and implementation of rental asset management procedures.
Team Support & Leadership
- Help motivate and support the Operations Support team.
- Create and manage Operations Support Specialists' schedules.
- Participate in continuous improvement efforts and support development of new processes.
Maintenance & Operational Development
- Develop and maintain schedules for:
- Pump calibration
- Monthly and quarterly Coat Shop maintenance
- Wash Pit pump maintenance
- Support special projects as assigned by Operations leadership.
JOB SUMMARY
Sr. Operations Support Specialist
NOV
Midland
13 days ago
N/A
Full-time
Sr. Operations Support Specialist