Customer Success Engineer

NOV
2 hours ago
Posted date2 hours ago
N/A
Minimum levelN/A
JOB DESCRIPTION
Job Summary:
As Drilling Solution Engineer within NOV's you will be responsible for providing technical support and expertise in drilling operations. You will work closely with clients, drilling engineers, and other team members to ensure the successful execution of drilling projects. Your role will involve analyzing and optimizing drilling solutions to maximize operational efficiency and safety.
You will be responsible also to focus on complex drilling projects and technical leadership. You will be responsible for providing advanced technical support and contributing to the development of innovative drilling solutions.
DUTIES & RESPONSIBILITIES:
SKILLS & EXPERIENCE REQUIRED:
Strategic
Operating
Energy and Drive
Personal and Interpersonal
Will hear people out and absorb the speaker's message before responding or acting (Listening)
Qualifications/Experience/Skills, training, or special knowledge:
ABOUT US
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
Job Summary:
As Drilling Solution Engineer within NOV's you will be responsible for providing technical support and expertise in drilling operations. You will work closely with clients, drilling engineers, and other team members to ensure the successful execution of drilling projects. Your role will involve analyzing and optimizing drilling solutions to maximize operational efficiency and safety.
You will be responsible also to focus on complex drilling projects and technical leadership. You will be responsible for providing advanced technical support and contributing to the development of innovative drilling solutions.
DUTIES & RESPONSIBILITIES:
- Collaborate with clients to understand their drilling objectives and develop appropriate drilling solutions.
- Conduct engineering analysis to optimize drilling parameters, such as weight on bit, drilling fluid properties, and drill string configurations.
- Monitor drilling operations in real-time and provide technical support to drilling teams on the rig.
- Perform post-well analysis to evaluate drilling performance and identify areas for improvement.
- Develop and maintain technical documentation, including drilling reports, procedures, and best practices.
- Collaborate closely with clients, drilling supervisors, and multidisciplinary teams to assess drilling objectives, provide technical expertise, and develop comprehensive drilling plans and strategies.
- Utilize advanced drilling software applications and data analytics to optimize drilling parameters, minimize risk, and maximize operational efficiency.
- Monitor real-time drilling operations, analyzing data and performance indicators to identify opportunities for improvement and make necessary adjustments to enhance drilling performance.
- Stay abreast of industry trends, emerging technologies, and regulatory developments in drilling operations, incorporating relevant advancements into project planning and execution.
- Prepare and deliver high-quality technical reports, presentations, and documentation to clients, management, and industry conferences, showcasing innovative drilling solutions and successful project outcomes.
SKILLS & EXPERIENCE REQUIRED:
Strategic
- Able to understand, evaluate and apply technical information and functional skills (Functional & technical)
- Capable of keeping abreast of an evolving portfolio of products, services, and systems (Technical learning)
- Has solutions and suggestions that are effective in addressing the problem at hand (Problem Solving)
Operating
- Able to apportion time effectively to complete tasks (Time management)
- Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing)
Energy and Drive
- Will be energized by challenges and drawn towards opportunities (Action oriented)
- Ability to cooperate in a team to achieve teamwork necessities (Peer relationships)
- Ability to work under pressure with no incident/accident but with 100% positive result (Time management)
Personal and Interpersonal
- Imbued with a strong sense of customer focus (internal/external) (Customer focus)
- A candid team player who collaborates with peers to solve problems (Peer relationships)
Will hear people out and absorb the speaker's message before responding or acting (Listening)
Qualifications/Experience/Skills, training, or special knowledge:
- Bachelor's degree in petroleum engineering, Mechanical Engineering, or a related field.
- Strong knowledge of drilling fundamentals, including drilling techniques, drilling fluids, wellbore stability, and drilling equipment.
- Minimum of 3 years of experience in Drilling or a related role in the oil and gas industry.
- Experience with drilling optimization, including the selection of drilling parameters and drilling fluid properties.
- Familiarity with drilling software applications for hydraulics analysis and torque and drag modelling (Preferred).
- Proficiency in utilizing and customizing advanced drilling software applications, such as real-time monitoring systems, drilling optimization algorithms, and data analytics platforms (Preferred).
ABOUT US
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
JOB SUMMARY
Customer Success Engineer

NOV
Markaz El Wahat El Kharga
2 hours ago
N/A
Full-time
Customer Success Engineer