Telecom Foreman - Qatar

We are seeking a Telecom Foreman to provide technical leadership and supervision within a dynamic IT and telecoms environment. This role involves supporting IT functions, maintaining telecom systems, supervising technicians, and ensuring operational and project objectives are met efficiently and safely.

Key Responsibilities

• Investigate and supervise operational issues, problems, and support requests, coordinating with colleagues and stakeholders to implement effective solutions.
• Handle support requests through system modifications, workarounds, reconfigurations, training, or escalation to senior engineers.
• Monitor progress of support requests and keep users and stakeholders informed, taking corrective action to avoid delays.
• Oversee operations, administration, and maintenance tasks, ensuring completion and proper documentation in SAP or equivalent systems.
• Support small-scale projects or sub-projects by actively participating in all project phases.
• Identify, assess, and manage risks and issues that may impact project success, reporting as necessary.
• Participate in stakeholder meetings and assist in presenting issues and solutions.
• Ensure compliance with information security policies, procedures, and standards.
• Ensure all work is carried out in accordance with organisational standards, policies, and procedures.
• Promote safety, quality, and efficiency in all activities, in line with company SHE and quality standards.

Qualifications

• HND in Computer Science, Information Technology, Electrical and Electronics, or Information Systems.

Experience and Skills

• Minimum five years' experience in IT/telecoms support or related environment.
• Strong knowledge of core applications, tools, and techniques relevant to IT and telecoms.
• Familiarity with national and international IT/telecoms standards.
• Experience in project management and supervising technical teams.
• Excellent written and spoken English.
• Competence in risk, security, and continuity management principles.

Technical Competencies

• Business continuity planning
• Networking and communications, including Wi-Fi and telecom protocols
• Infrastructure architecture and system security
• Network traffic analysis
• Operational/service architecture
• Safe installation practices
• Service level agreements

Behavioural Competencies

• Communication and information sharing
• Ethics and integrity
• Initiative, commitment, and innovation
• Interpersonal skills and teamwork
• Planning, organising, and problem-solving
• Quality and accuracy of work
• Supervising, coaching, and supporting others
• Customer service orientation
• Safety, health, and environmental awareness
• Trust and empowerment