JOB DESCRIPTION

Location: Monterrey, NL (On-site & Hybrid)

Important Information (Please Read Before Applying)

• Work Schedule: Monday to Friday, 7:00 AM - 4:00 PM (fixed schedule).
• Work Model: Hybrid - On-site Monday, Wednesday and Friday / Home Office Tuesday and Thursday (non-negotiable).
• English Requirement: Conversational English is mandatory.
  
  This role requires daily communication in English (meetings, emails, coordination with global teams). Candidates must be able to actively participate in conversations in English.

Only candidates who meet these requirements will be considered.

Job Overview and Responsibilities

The Software Asset Management Analyst role will:

• Manage the full software asset lifecycle: request, approve, procure, deploy, meter, optimize, renew, and dispose.
• Administer the enterprise SAM platform, maintaining connectors, normalization, product use rights, and license models; drive data quality across discovery sources and integrations.
• Produce and maintain effective license positions for tier-1 publishers; manage audit response playbooks, evidence, and compliance documentation.
• Govern SaaS and server licensing through SSO-based provisioning, usage metering where feasible, and disciplined reclaim and reallocation processes.
• Support hybrid environments (on-prem and major public cloud providers) and virtualized workloads.
• Publish executive dashboards on savings, compliance, risk, and renewal runway; provide BU showback/chargeback views.
• Establish and oversee practical governance for showback/chargeback (BU, cost center, tag hygiene).
• Align SAM controls to applicable governance and security frameworks.
• Maintain a complete and compliant software asset database that supports budgeting, inventory accuracy, and reporting integrity.
• Coordinate renewals with partner teams; deliver usage, optimization scenarios, and risk assessments to ensure continuity of service and favorable contract terms.
• Identify and implement cost optimization opportunities through rightsizing, license reallocation, harvesting, and contract consolidation, driving measurable savings and efficiency.
• Manage vendor contracts and relationships to maximize value, control costs, and align with organizational and compliance requirements.
• Analyze and report on software licensing, renewals, compliance, inventory, and cost performance to provide management with actionable insights and visibility into software spend.
• Monitor and enforce adherence to software license terms, internal policies, and legal or regulatory standards, proactively addressing compliance risks.
• Reallocate and harvest unused or underutilized licenses to optimize utilization and minimize unnecessary purchases.
• Develop and maintain dashboards and reports that support data-driven decision-making and executive oversight.
• Communicate effectively with stakeholders, including end-users, management, developers, and vendors to facilitate issue resolution and promote program awareness.
• Collaborate cross-functionally with Software Product Owners, Procurement, Finance, Legal, Security, Cloud, and End-User Computing teams to ensure all software acquisitions, renewals, and deployments align with governance and contract requirements.

Requirements

• Deep, hands-on experience managing enterprise Software Asset Management (SAM) programs within large organizations.
• Expertise with at least one enterprise SAM platform (e.g., Flexera, Snow, ServiceNow) and familiarity with related discovery and inventory tools.
• Strong licensing knowledge across productivity suites, databases, server operating systems, and SaaS, including the ability to reconcile entitlements, maintenance terms, and deployment data to ensure compliance.
• Proven skill in building auditable Effective License Positions, performing usage analysis, and delivering executive-ready reporting.
• Advanced technical and analytical capabilities, including:
  • Proficiency in SQL for developing and running custom reports.
  • Strong BI and visualization skills (e.g., Power BI, Tableau).
  • Advanced Excel expertise (pivots, Power Query, lookups).
  • Process automation for reporting and data hygiene (scheduled refreshes, exports, validation).
• Demonstrated ability to interpret procured rights and quantities to determine compliance of deployed assets.
• Excellent communication, listening, and interpersonal skills; proven effectiveness working independently or within a global virtual team.
• Strong organizational skills with a commitment to quality, customer service, and meeting deadlines.

Preferred Skills and Experience

• Bachelor's degree or equivalent industry experience preferred.
• Current IT Asset Management Certification
• Software licensing knowledge (Microsoft, Oracle)
• Reporting: Power BI/Tableau, advanced Excel, light SQL.
• Metrics collection, analysis, and KPI tracking.
• Process automation for reports and data quality.