JOB DESCRIPTION

PRIMARY DUTIES & RESPONSIBILITIES

Document Control & Quality Records (API Q1 / ISO Aligned)

• Control, maintain, and update internal and external documents in accordance with API Q1 document and record control requirements.
• Ensure proper document review, approval, revision control, distribution, and archival.
• Prevent unintended use of obsolete documents across all departments.
• Maintain document retention and traceability requirements per API Q1 and customer contracts.
• Support internal and external audits by ensuring document readiness and traceability.

Calibration Management

• Maintain and update the calibration system for all inspection, measuring, monitoring, and test equipment (TMMDE).
• Track calibration status, due dates, out-of-tolerance conditions, and corrective actions.
• Ensure calibration records are complete, accurate, and readily available for audits.
• Coordinate with external calibration providers as needed.

Training & Competency Records

• Maintain training matrices and personnel qualification records per API Q1 requirements.
• Ensure timely updates for onboarding, job-specific training, retraining, and competency assessments.
• Track training effectiveness and expiration where applicable.
• Support department managers with training documentation and reporting.

Receiving & Supplier Documentation

• Review, organize, and control supplier documentation received with raw materials and purchased components, including Material Test Reports (MTRs), Certificates of Conformance, and supplier quality documents.
• Ensure supplier documents meet purchase order, specification, and API Q1 requirements.
• Maintain traceability between received materials and production records.
• Coordinate with Supply Chain and Quality on nonconforming or missing supplier documentation.

Customer Documentation & Data Packages

• Create, review, and compile complete customer data packages in accordance with contract, customer, and API requirements.
• Ensure accuracy, consistency, and traceability of records included in customer packages.
• Coordinate with Quality, Production, Engineering, and Shipping to ensure timely release of documentation.
• Maintain records of delivered customer documentation.
  
  
  
  Data Entry & System Integrity
• Perform accurate data entry across systems supporting: Receiving, Production, Inspection, and Shipping.
• Ensure data integrity and traceability from raw material receipt through final product shipment.
• Support continuous improvement by identifying gaps, redundancies, or waste in documentation and data flow.
  
  
  
  Purchasing Support (In-Department)
• Support Quality-related purchasing activities in alignment with the NOV Supply Chain program.
• Assist with purchase requisitions for calibration, quality services, and approved suppliers.
• Ensure purchasing documentation complies with NOV procedures and API Q1 requirements.
• Coordinate with Supply Chain on supplier documentation and approvals.
  
  
  
  Continuous Improvement & Quality Culture
• Support the shift from detection to prevention by improving document clarity, availability, and usability.
• Identify opportunities to simplify, standardize, and digitize documentation processes.
• Participate in corrective actions, management review inputs, and quality improvement initiatives.
• Act as a quality system resource for production, inspection, and support teams.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Associate or bachelor's degree preferred (Quality, Business, Engineering, or related field).
• Experience in document control, quality systems, or regulated manufacturing environment.
• Working knowledge of API Q1 and/or ISO 9001 requirements.
• Strong attention to detail and organizational skills.
• Proficiency with ERP systems, document control platforms, and Microsoft Office.
• Ability to work cross-functionally with Quality, Supply Chain, Production, and Engineering.

Preferred Qualifications

• Experience in oil & gas, fiberglass, or manufacturing environments.
• Experience supporting audits (internal, customer, API).
• Familiarity with calibration systems and training management.
• Experience with customer data books and supplier quality documentation.

JOB REQUIREMENTS

Ability to work overtime and shift work as required

BEHAVIORAL COMPETENCIES

• Quality & Prevention Mindset
• Ownership, Accountability, & Attention to Detail
• Process Thinking & Continuous Improvement
• Communication & Collaboration
• Time Management & highly organized
• Integrity & dependability

NOV offers a competitive benefits package, starting the first date of employment that includes: medical, dental, vision, life insurance, 401K savings plan, paid time-off, starting with 3 weeks of vacation! For more specifics please visit our benefits page https://usbenefits.nov.com/