Channel Support Specialist - MCO
bp
Job Description:
Job Purpose
The purpose of this role is responsible for end-to-end process from crafting, implementing, monitoring and tracking performance the channel support programs, trade offers for the B2C MCO channel. This position ensures full alignment with overall business objectives to drive commercial performance with optimum cost and deliver balanced growth.
Key Accountabilities
Responsibility
Key Stakeholder
Requirements
Experience
Skills & Competencies
At bp, we provide the following environment and benefits to you:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Job Purpose
The purpose of this role is responsible for end-to-end process from crafting, implementing, monitoring and tracking performance the channel support programs, trade offers for the B2C MCO channel. This position ensures full alignment with overall business objectives to drive commercial performance with optimum cost and deliver balanced growth.
Key Accountabilities
Responsibility
- Work with Channel Support Manager to propose, develop trade offers and channel support programs.
- Brief the approved channel schemes/trade offers to sales team.
- Prepare scheme/offer for presenting to Distributors and Customer.
- Set up approved offer/scheme in related systems (JDE, D365, E-sign, Zoom,...)
- Track implementation of territory, channel and RTM offer.
- Supervise the performance
- Provide the insight, feedback, evaluation on the schemes/offers after rolling out.
- Rebate and KPI performance tracking.
- Manage auto-provision for Trade Rebate scheme in JDE system.
- Monthly FOC/DOI execution - scheme development and sign off.
- Procurement support for B2C MCO trade promo items.
- Do customer visits with DM to get the customer feedback and insight after rolling trade offer and scheme
- Join Monthly/Quarterly Business Review with Sales and Distributors.
Key Stakeholder
- Channel Support Manager
- Areas Sales Manager
- Distributor Manager
- Finance Control
- Finance Procurement (Buying)
Requirements
Experience
- Minimum 5 years experience with more than 3 years experience of in sales, business development, channel support, trade marketing, and/or customer relationship management
- Channel Investment experience is an advantage
- Performance Management experience is an advantage
Skills & Competencies
- Artificial Intelligence Skills & Proficiencies, data analysis, visualization: Proficient in using Power BI, and related digital platform to interpret and present sophisticated data optimally - Mastery
- Performance management and planning for Sales - Mastery
- Customer Profitability and Value Chain Understanding - Mastery
- Customer Segmentation & Channel Management - Mastery
- Understanding BP and Building Internal Relationships - Mastery
At bp, we provide the following environment and benefits to you:
- A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
- Possibility to join our social communities and networks
- Learning opportunities and other development opportunities to craft your career path
- Life and health insurance, medical care package
- And many other benefits!
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
JOB SUMMARY
Channel Support Specialist - MCO
bp
Quan Tan Binh
19 days ago
N/A
Full-time
Channel Support Specialist - MCO