JOB DESCRIPTION

At NOV Subsea Production Systems (SPS), we develop solutions that power the industry that moves the world. Our operations rely on well-defined, efficient business processes supported by robust enterprise systems - and that is where the Business Process and Systems Analyst plays a critical role.

As part of the Completion and Production Solutions organization, this role sits at the intersection of process excellence and system enablement, ensuring that business processes and enterprise systems work seamlessly together to support daily operations and strategic initiatives. Working at NOV means joining a global company that values collaboration, continuous improvement, and operational excellence.

About the role:

As a Business Process and Systems Specialist, you will be responsible for:

Process responsibilities:

• Facilitating process mapping and improvement workshops to document and analyze current-state processes;
• Collaborating with process owners to design optimized future-state workflows aligned with organizational objectives;
• Monitoring and analyzing process performance using KPIs and metrics;
• Identifying, documenting, and sharing best practices across functions;
• Leading competence development initiatives and training process owners, facilitators, and end-users;
• Supporting cross-functional alignment through participation in Global Process Workshops;
• Maintaining process documentation in the Business Process Management System (BPMS);
• Supporting process governance, adherence, and compliance across business units.

System responsibilities:

• Acting as product owner or key user for assigned enterprise systems;
• Managing user access and ensuring data integrity in collaboration with IT and Enterprise Solutions;
• Providing advanced user support and coordinating issue resolution with corporate IT and vendors;
• Leading system training initiatives, including onboarding, refreshers, and documentation;
• Tracking and reporting system KPIs (usage, adoption, performance);
• Supporting system integrations and workflow automation opportunities;
• Participating in system implementation projects, including testing, UAT, and post-go-live support;
• Driving continuous improvement through user feedback and enhancement proposals.

What you need to have:

• Bachelor's degree in Business, IT, Engineering (production, mechanical, software, civil or related), or a related fields;
• Solid experience in business process improvement and/or enterprise systems support;
• Proven experience in process mapping, analysis, and optimization;
• Hands-on experience with ERP, BPMS, or other enterprise systems;
• Strong understanding of user training and competence development practices;
• Ability to translate business requirements into system functionality;
• Proficiency with Microsoft Office tools;
• Fluent English for communication in an international environment;
• Experience in large, international, or manufacturing organizations is a plus;
• Knowledge of frameworks such as APQC's Process Classification Framework is an advantage.

What we are looking for:

Structured, proactive, and collaborative professionals who enjoy working across disciplines and cultures. Individuals who thrive at the intersection of process design and system enablement, value data accuracy, and are driven by continuous improvement.

What we offer:

At NOV, we value the well-being, development, and long-term career growth of our employees. In addition to a competitive salary, we offer:

• Health Plan and Dental Plan for employees and eligible dependents;
• Meal Voucher and Food Voucher;
• Childcare Assistance;
• Life Insurance;
• Profit Sharing Program (PLR);
• Transportation Voucher*;
• Gympass*;
• Employee Assistance Program (EAP);
• Harvard ManageMentor - free access to online courses in partnership with Harvard University.
  
  (*optional programs that may include employee participation)

Bring your energy, your ideas, and your talent - together, we go further. Join NOV SPS and help drive process excellence and system performance that move the world.