Customer Quality Intern

ABB
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Quality Specialist
__
Accountabilities:
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
This position reports to:
Quality Specialist
__
Accountabilities:
- Track RGA & RMA area, in order to fulfill KPIs of the area.
- Share quality alerts of customer complaints from quality investigations.
- Support Concerns program in order to accomplish goals of the program and help to get customer satisfaction.
- Keep records of the Quality Systems.
Activities: - "Participate in 5's Program as auditor or area owner when required. Do weekly audits per schedule.
- Control RGAs Inventory by keeping tracking file updated
- Provide to Auditor reworking plan based on schedule.
- Track shipment of reworked material.
- Upload Quality Concerns reported by people in Gensuite.
- Upload manually Continuous Improvement Tasks in PPS.
- Participate with Customer Quality Engineer in quality investigations at production lines, regarding customer's complaints.
- Support Customer Service Activities by collecting spare parts replacements and FOC (Free of Cost) orders and assuring delivering in shipping area.
- Develop Quality Alerts generated by Quality Investigations led by Customer Service.
- Register Scrap generated by Replacement Orders & by Reworking Area.
- Share CI, QA Concerns & RGA Inventory tracking files develop by Customer Service."
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
JOB SUMMARY
Customer Quality Intern

ABB
Ramos Arizpe
14 days ago
N/A
Part-time
Customer Quality Intern