What You Can Expect

As our Ops Performance Optimization Advisor, you will operate in a high-performance, fast-paced, and open environment. This team is responsible for driving operational excellence by evaluating, designing, and implementing process improvements, as well as performing root cause analyses across the Operations organization. The role works cross-functionally to identify inefficiencies, develop data-driven solutions, and support strategic initiatives that enhance performance, reduce costs, and improve customer and stakeholder experiences. This position is based in Houston, TX and reports to the Director, Transaction Management

Process Analysis & Optimization

• Using Lean Six Sigma and other process improvement methodologies, perform process assessments to identify bottlenecks, waste, and improvement opportunities, redesigning workflows and processes as needed
• Work closely with the Operations team to understand pain points
• Develop clear documentation and process maps

Project Management

• Lead cross-functional improvement initiatives from scoping through implementation, developing project plans and effectively communicating with stakeholders

Innovation & Continuous Improvement

• Champion a culture of continuous process improvement and operational excellence.
• Identify automation, digital solutions, and process optimization opportunities in collaboration with Digital and business partners.

• Facilitate workshops and root-cause analysis sessions

Lead and mentor a small team with similar initiatives

What You'll Bring

• You hold a Bachelor's Degree in Business, Economics, or related field. In lieu of a degree, ten (10) years of relevant work experience, including hands-on experience in retail utility industry
• A minimum of seven (7) years of process improvement, business analysis, operations, or similar roles in the retail electric energy industry
• You are an analytical, adaptable leader who thrives in fast-paced, ambiguous environments
• You hold a Lean Six Sigma Green or Black Belt
• You have proven experience leading teams and managing multiple initiatives simultaneously
• You are knowledgeable in process mapping and BI tools (e.g., Visio, Miro, Lucid chart, Tableau, Power BI)
• You are an effective communicator who can facilitate discussions, influence without authority, and collaborate across diverse teams

Additional Details

• This role is eligible for our hybrid work policy three (3) days in-office, two (2) days remote
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $88,800 - $136,045 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Business Unit: Supply & Energy Management

Division: BP B2B US

Legal Entity: ENGIE North America Inc.

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: High School Diploma/GED/A Levels

Company Name: ENGIE North America