Job Description:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!

Shift Timing: 9 am to 6 pm IST (With flexibility to support global team)

About the role:

We are seeking a diligent and proactive a Demand Planning Systems Subject Matter Expert (SME) to support our Performance Unit (PU) planning community in improving the efficiency of our digital planning systems, notably Kinaxis Maestro. The role is pivotal in ensuring consistent planning practices with global operating templates, supporting end users, solve system issues, and driving adoption of new processes and enhancements. The role forms part of a global community of functional experts who work closely with the Global Planning Centre of Excellence (CoE) and the IT technical architect and support teams to prioritize ongoing process or technical defects, as well as prioritise and author agreed enhancements within the system.

This position requires proven Kinaxis Maestro experience as a contributor or author, combining strong analytical skills with our Enterprise Resource Planning tool (ERP) (e.g. SAP, JDE) and the ability to foster collaborative working relationships with supply chain planning and IT colleagues in Pune and other markets.

What you will deliver (responsibilities):

System Expertise & User Support

• Be the primary go-to expert for Kinaxis Maestro for the BTC community, providing hands-on demand planning process and Kinaxis Maestro support to end users.
• Address end user queries related to system functionality, troubleshooting, and best practices.
• Act as the first line of support for system defects, triage in and escalate through a defined process based on criticality and business impact as needed.

Training & Adoption

• Conduct new joiner training sessions, coaching users to enhance their understanding of how to use Kinaxis Maestro.
• Actively participate in the global community of Planning System Subject Matter Experts, led through the Planning Centre of Excellence (COE), to share trends, raising concerns and improvement areas across geographies
• Support Global Demand Planning Process Owner to develop and maintain training materials, Standard Operating Procedures (SOPs), and procedure documentation aligned to the global planning operating model.
• Ensure smooth onboarding of new users, guiding them through planning processes within the system.
• Drive adoption of new system capabilities, ensuring effective change management.

Process Optimization & Governance

• Identify gaps or inefficiencies in how PU users apply planning process functionality within Kinaxis.
• Collaborate with global and Community of Practice teams to drive continuous improvement in planning practices as executed within Kinaxis
• As part of the global SME community, provide feedback to IT and Global Process Owners on system enhancements and user experience improvements.

What you will need to be successful (experience, job requirements & qualifications):

Education: Bachelor's degree in supply chain management, Logistics, Business, or a related field (Master's preferred).

Experience: 10+ years of experience in Supply Chain Planning, with a solid understanding of demand planning and hands-on experience as a Contributor within Kinaxis Maestro

• Proven experience in demand planning with demonstrable experience leading teams with a digital E2E tool
• Strong analytical skills and proficiency in supply chain software (Kinaxis Maestro preferred) and ERP systems
• Excellent process and digital problem-solving and troubleshooting abilities.
• Experience in change management and user adoption techniques
• Ability to work cross-functionally with local, market and global planning teams, and technical IT teams

You will work with:

• Supply chain planning team for your Performance Unit, co-located in Pune, and with PU Planning & S&OP managers and S&OE delivery leads in the PU, IT and wider supply chain teams.

Why Join our team?

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!

Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Travel Requirement
Negligible travel should be expected with this role

Relocation Assistance:
This role is eligible for relocation within country

Remote Type:
This position is a hybrid of office/remote working

Skills:
Agility core practices, Agility tools, Analytical Thinking, Business Acumen, Commercial Acumen, Digital Fluency, Inventory Management, Logistics Management, Negotiating, Negotiation planning and preparation, Project Management, Risk Management, Supplier Relationship Management, Supply chain management, Sustainability awareness and action, Value creation and management

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.