Job Purpose

Lead, plan, and execute the organization's communication strategies to strengthen brand visibility, support business objectives, and ensure consistent messaging across internal audiences. Provide communication expertise and coordinate information gathering across the business to develop effective communication materials and initiatives.

Key Accountabilities

Job-Specific Accountabilities

• Develop, review, and deliver communication materials aligned with organizational strategy.
• Produce written content such as newsletters, briefs, reports, and articles ensuring alignment with brand standards.
• Identify communication issues and support the development of targeted communication plans.
• Oversee the creation of communication collateral (posters, brochures, webpages, etc.) and manage related promotional activities.
• Prepare presentations, speeches, digital content, and other materials for senior leadership.
• Recommend and implement new communication channels and tools to increase message effectiveness.
• Coordinate with internal stakeholders and cross‑functional teams to support communication initiatives.
• Build relationships and collect information across internal units to highlight achievements and initiatives.
• Manage logistics for communication events including venue booking, suppliers, and contractors.
• Monitor internal audience sentiment and feedback on communication campaigns.
• Maintain communication databases and documentation.
• Provide communication guidance across the organization.
• Support continuous learning and skill development within the communication function.
• Perform additional duties as assigned.

Generic Accountabilities

Supervision

• Lead and support staff to achieve departmental objectives.
• Provide coaching and professional development.

Budgets

• Support budget preparation and monitor expenditures.
• Highlight significant variances and propose corrective actions.

Policies, Processes & Procedures

• Implement approved communication procedures and standards.

Performance Management

• Contribute to achieving departmental performance targets.

Innovation & Continuous Improvement

• Recommend improvements to communication processes and tools.
• Support alignment with industry best practices and quality standards.

Health, Safety & Environment

• Comply with all relevant HSE and sustainability requirements.

Reports

• Provide input to routine progress and performance reports.

Working Relationships

Internal

• Senior management and relevant departments across the organization.

External

• Partner organizations, contractors, vendors, and regulatory bodies.

Qualifications, Experience, Knowledge & Skills

Minimum Qualification:

Bachelor's degree in Communications, Marketing, Public Relations, or related field.

Minimum Experience:

15 years of progressive experience in corporate communications within a large or complex organization, including supervisory experience.

Key Skills:

• Strategic communication planning
• Strong writing and content development skills
• Experience with marketing/communication tools and media platforms
• Ability to manage events and cross-functional projects
• Strong interpersonal and stakeholder engagement skills
• Knowledge of market insights and communication analytics
• Proficiency in English and another language (where applicable)

Work Conditions

• Physical Effort:
  Minimal; mainly office‑based activities.

• Work Environment:
  Standard office environment.