Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably in is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

About the role

AR specialist needs to process, track and record payments in an accurate, efficient, and timely manner. Flagging any discrepancies to the partners, also providing support to tackle them as quickly as possible. Preparing direct debit proposals and supervising direct debit runs, reporting rejections and ensuring it is accurately recorded in the systems. Keeping customer accounts fully reconciled, processing refund requests.

The accounts receivable specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. This includes regular contact with internal / external partners in order to reach yearly goals / targets.

Key Accountability

• Performing reconciliation of payments and customer accounts
• Communicate any discrepancies to cross-teams and management to tackle them in a timely manner
• Initiate direct debit runs, supervise them to ensure completion, report unsuccessful transactions
• Dealing with customers' accounts and keeping these fully reconciled
• Process refunds to customers
• Enforce to the Team's regular KPI's (such as working conditions and performance)
• Maintain and develop working relationship with Cross-functions (incl: Credit Intervention, Customer Service team etc.)
• Apply all communication channels to resolve issues and perform daily tasks (e.g.: call partners not only send emails)
• Participate in Continuous Improvement efforts; initiate and raise "quick wins" where these are relevant
• Compliance with all relevant Credit Management related and QMS/EMS policies

Requirements

• Previous experience in a business support environment
• Any kind of College Degree or Economics (High School) or equivalent experience with relevant language skills
• Able to deal with sophisticated situations while maintaining the right balance of customer and business focus
• Able to produce consistently high-quality information within tight deadlines
• Must demonstrate high level of proficiency in Microsoft Packages (Excel & Word) and show an intermediate level curiosity about CRM systems/applications
• Excellent Customer Service skills towards both internal and external partners
• Ability to perform repetitive tasks with high accuracy and attention to detail.

Why join our Team?

We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

Reinvent your career as you help our business meet the challenges of the future. Apply now!

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.