Job Description Summary

The Americas Customs Operations Leader is a senior regional role accountable for end-to-end customs performance and regulatory compliance across the Americas (US, Mexico, Brazil, Canada). This leader owns tariff governance and duty accuracy, sets and enforces customs standards for roughly 60 GE Aerospace sites, and is responsible for transforming customs into a high-performing, low-defect process. The role provides strategic direction and oversight of customs brokers and vendors, ensuring that approximately 200,000 annual shipments are executed with high data quality, strong internal controls, and full alignment to GE Aerospace Enterprise Standards and regulatory requirements. The leader closely aligns with Control Tower leadership to assure customs' contribution to lead-time stability, leverages Flight Deck principles to drive continuous improvement and standardization, and actively develops customs talent and external networks to sustain a strong pipeline and best practices.

This role is open to remote consideration in the state of Ohio or Florida but must be able to travel onsite to Evendale, sometimes with short notice.

Job Description

Roles and Responsibilities

• Provide strategic leadership for Americas customs operations, setting the vision, standards, and roadmap for a high-performing, compliant customs function
• Own regional tariff governance, including oversight of HS classification, valuation methodologies, country of origin determination, and application of special programs (FTA/USMCA, FTZ, bonded, IPR), ensuring duty accuracy and minimizing leakage
• Establish and enforce a governance framework for GE Aerospace sites in the Americas, including clear ownership, focal coverage, and adherence to Enterprise Standards, WIs, and control requirements
• Lead the performance management and continuous improvement of customs brokers and customs vendors, setting expectations, implementing rigorous SLAs/scorecards, and driving broker transformation to meet GE Aerospace quality, responsiveness, and data integrity standards
• Align closely with Control Tower leadership to ensure customs processes support and improve lead-time stability, proactively managing clearance risks, exceptions, and bottlenecks that impact delivery
• Drive the transformation of customs processes across the region, simplifying and standardizing processes, increasing automation, reducing cycle time, and improving first-time-right pre-declaration quality, using Flight Deck and lean/continuous improvement methods
• Partner with FA&P, Transportation, and Site Leadership to close control gaps, strengthen freight-pay and duty-pay processes, and ensure accurate financial impact and allocation of customs costs
• Lead regional customs risk management, including use of risk scores, deep-dive reviews at high-risk sites, and structured corrective action plans to reduce residual risk year over year
• Serve as senior point of contact for Customs and other government agencies in the Americas, leading escalations, complex inquiries, and audit strategies in partnership with ITC, Legal, and site leaders
• Build and execute a customs talent development plan for the region, including upskilling site focals, succession planning, and development of future customs leaders
• Proactively network externally with customs professionals, industry groups, and broker partners to benchmark best practices, strengthen the talent pipeline, and bring in leading-edge customs capabilities and insights
• Provide regular updates and recommendations to Global Customs / Trade Compliance leadership and senior business stakeholders on risk, tariff exposure, performance, lead-time impact, talent, and value creation

Required Qualifications

• Bachelor's degree from an accredited university or college with minimum 5 years experience in Customs Processes

Desired Characteristics

• Extensive experience in Customs, Trade Compliance, or Global Trade, including senior-level accountability for regional or multi-country customs operations
• Deep technical knowledge of US, MX, BR, and CA customs regimes, including HS classification, valuation, COO, FTZ/bonded environments, FTA/USMCA, and special customs programs
• Proven track record governing and improving tariff management (classification governance, duty optimization, special program utilization) with measurable impact on duty accuracy and cost
• Demonstrated experience designing and enforcing governance frameworks across multiple sites or business units, including internal control design and monitoring
• Significant experience leading and transforming customs broker and vendor networks, including setting performance standards, conducting business reviews, and driving corrective actions or transitions
• Experience collaborating with transportation / Control Tower functions or equivalent to improve lead-time reliability and manage logistics risks
• Demonstrated experience developing teams and talent, including coaching, succession planning, and building specialized functional capability
• Strong leadership experience influencing senior stakeholders, leading cross-functional initiatives, and driving change in complex, global organizations
• Advanced analytical skills, with experience using KPIs, risk scores, and data-driven insights to drive decisions and prioritize investment and remediation
• Bachelor's degree in business, supply chain, international trade, law, or related field; advanced degree and/or professional trade compliance certification preferred

The salary range for this position is $128,000 - 171,000 USD. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.

This posting is expected to close on May 8, 2026.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

Compensation Grade

SPB2

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.

Relocation Assistance Provided: No