Job Description

Overview

The Client Director leads strategic growth, client engagement and market positioning across priority Mass Transit clients and city-regions within the UK & Ireland. The role strengthens long-term partnerships, drives revenue and operational performance, and shapes integrated solutions that support transformational mass transit and placemaking programmes.

This role provides the opportunity to shape major mass transit programmes, influence city-scale transformation and build long-term strategic partnerships supporting sustainable mobility.

Your role

Client & Account Leadership

• Act as the senior relationship lead for priority public-sector transport clients and city-region authorities.
• Develop and deliver robust account plans aligned with market strategy and growth objectives.
• Build trusted, long-term partnerships, enhancing existing relationships and expanding into new networks.

Client Insight & Strategic Understanding

• Maintain deep understanding of client strategies, governance, priorities, drivers and risk environment.
• Identify client needs and pain points, shaping compelling value propositions.
• Share client intelligence across the organisation to align practices and delivery teams.

Business Development & Growth

• Lead identification, shaping and conversion of must-win opportunities.
• Sponsor major bids, ensuring strong commercial discipline.
• Develop cross-selling opportunities and integrate global capability.

Delivery Oversight & Client Satisfaction

• Provide senior oversight to ensure delivery excellence and client satisfaction.
• Manage client risk, performance and issue resolution.

Collaboration & Leadership

• Coordinate multidisciplinary virtual account teams.
• Promote integration across Markets, Practices and Delivery.
• Support development of emerging client leaders.

Brand Representation & Market Engagement

• Represent the business at industry forums and events.
• Build external presence in mass transit and mobility.

Performance Measures

• Revenue growth and pipeline conversion.
• Senior client relationship strength and retention.
• Win performance and bid quality.
• Delivery performance and commercial outcomes.
• Contribution to employee engagement and inclusive culture.

About you

Competencies

• Strategic leadership.
• Strong commercial acumen.
• Influential communicator.
• Data-driven decision-making.

Qualifications & Experience

• Proven success in senior client leadership roles within mass transit or transport infrastructure.
• Track record of public-sector account growth.
• Experience sponsoring high-value bids.

Reward & benefits

Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Security clearance

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

#LI-UK#LI-ATKINS #LI-Transportation #LI-UKI

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.