Working location: either HCMC, Vietnam or Hanoi, Vietnam.

Reporting to Direct & Indirect Sales Manager, responsibilities for this position may include but are not limited to:

Sales and Business Development:

• Identify and target potential customers in the assigned territory to generate new business opportunities.
• Conduct market research to understand customer needs, preferences, and competitors' activities.
• Present and promote our lubricant products to customers, highlighting their features, benefits, and competitive advantages.
• Build and maintain a robust sales pipeline by actively prospecting and qualifying leads.
• Develop and implement effective sales strategies to achieve sales targets and maximize revenue.
• Negotiate pricing, terms, and conditions with customers to secure profitable deals.

Relationship Management:

• Build and maintain strong, long-lasting relationships with customers, distributors, and other stakeholders.
• Provide excellent customer service and support, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
• Conduct regular business reviews with key accounts to identify opportunities for growth and ensure customer retention.

Territory Management:

• Develop a thorough understanding of the assigned territory, including market trends, customer profiles, and potential growth areas.
• Plan and prioritize sales activities to maximize productivity and achieve sales objectives.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and adjust sales strategies accordingly.
• Collaborate with internal teams, such as marketing, supply chain, and technical support, to ensure seamless customer experience and effective product delivery.
• Handle, resolve problems and complaints including channel conflicts.

Reporting and Analysis:

• Maintain accurate sales records, including customer interactions, sales activities, and pipeline updates using SFDC.
• Provide sales forecast to ensure sufficient product supply in assigned areas
• Monthly do pricing in PMM system
• Prepare regular sales reports, and analysis for management, providing insights and recommendations for improvement.
• Stay updated on industry trends, market conditions, and product knowledge to enhance sales effectiveness and stay competitive.

Competency development:

• Accountable for personal development plan to enhance competencies continuously
• Coach and develop the distributor sales team to build the competencies required to deliver the business plan.

Requirements for candidates

• Matured Vietnamese with Bachelor degree in business, marketing, engineering, or mechanical.
• Proven track record of success in lubricants sales or a similar field, with a minimum of 10 years of experience.
• 3-5 years of B2B (direct) sales experience in multi-national companies is an advantage.
• Excellent communication and interpersonal skills with the ability to build rapport with customers and negotiate effectively.
• Self-motivated, results-driven, and able to work independently as well as part of a team.
• Strong business acumen and understanding of market dynamics.
• Ability to adapt to changing market conditions and work in a fast-paced, dynamic environment.
• Technical knowledge of lubricants and related products is a plus.
• Fluent in English and Vietnamese, both speaking and writing;
• Ability to travel.

Ho Chi Minh City, Ho Chi Minh

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