Company Description

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• Main Scope of the Role

• Ensure a safe working environment.
• Implement and enforce safety policies and procedures.
• Conduct regular safety inspections.
• Identify potential hazards and mitigate risks.
• Provide safety training to employees.
• Investigate incidents and ensure compliance with safety regulations and standards.

• Core Safety & Operational Responsibilities

• Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.
• Conduct regular inspections, risk assessments, and safety audits.
• Lead safety awareness and training sessions.
• Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.
• Collaborate with management to develop and execute safety improvement plans.
• Maintain accurate records of incidents, inspections, trainings, and corrective actions.
• Ensure availability and proper use of PPE (Personal Protective Equipment).
• Serve as the main point of contact for safety-related matters.
• Provide guidance and support to employees on safety concerns.
• Ensure high standards of cleanliness and safety in the pool area.
• Monitor pool surroundings for guest and staff safety.
• Ensure regular cleaning and maintenance of facilities and safety equipment.
• Conduct daily follow-ups to ensure safety and service standards are maintained.
• Support implementation of new safety initiatives.
• Attend daily operational briefings.

• Compliance & ISO IMS Responsibilities

• Adhere to ISO Integrated Management Systems (ISO 9001, 14001, 22000, 10002).
• Contribute to risk management programs and environmental impact assessments.
• Support pollution prevention, energy and water conservation initiatives.
• Ensure compliance with hotel policies, SOPs, manuals, and legal requirements.
• Participate in quality enhancement and continuous improvement initiatives.

• Hospitality & Team Responsibilities

• Promote teamwork and positive communication.
• Provide courteous, efficient, and professional service at all times.
• Maintain excellent grooming and hygiene standards.
• Build strong working relationships with colleagues.
• Support guest satisfaction and memorable guest experiences.
• Provide honest feedback and coach team members.
• Praise publicly and address concerns privately.

• Special & Additional Duties

• Perform duties aligned with Rixos Core Behaviours (Trust, Relationship, Entrepreneurship, Drive).
• Assist in task force teams for new openings.
• Carry out any other reasonable tasks assigned by management.
• Continuously look for areas of improvement.
• Provide constructive feedback.

Qualifications

• Bachelor's Degree in Occupational Health & Safety or related field (preferred)
• Minimum 2 years' experience in a similar role; hospitality experience preferred
• Previous safety experience in hospitality, including:
  
  • Conducting hazard identification and risk assessments
  • Understanding Fire & Life Safety (FLS) systems
  • Conducting safety trainings and safety meetings
• Certified safety certifications required
• Basic knowledge of ISO standards and compliance systems
• High level of alertness, vigilance, and sense of responsibility
• Strong commitment to safety, prevention, and guest service excellence
• Knowledge of administrative work and safety documentation
• Excellent communication, teamwork, and interpersonal skills
• Excellent swimming skills

Additional Information