Job Description Summary

The RTS program leader provides technical and program leadership to ensure the MRO needs are met within Services Engineering organization.

This role is responsible for cross product Clear To Launch (CTL) parts accumulation actions in Services Engineering for addressing MRO needs.

The individual leads projects and initiatives with broad scope and high impact to the business or is a recognized expert in a specialized field. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise, and contribute to the overall business strategy.

Job Description

• Develops and cultivates relationships with the MRO, Component Repair, Product Line Ops, MRO Operations, Repair & Material Channels, G/CBSA's, RSP's, Premier MRO's, ID&B, Systems and Services engineering leaders to prioritize and influence support to meet MRO delivery needs
• Is a liaison between Services Engineering, ID&B, Product Line, Systems, MRO and Quality
• Facilitates Services engineering integration into PL processes as a sponsor on PCB, and systems rhythms
• Serves as a two-way communication channel between Services Engineering and MRO focusing on delivery challenges
• Supports engine level DR's, New Module level limits or extensions, USM & NSMR salvation, New/Revised Repairs, PCR's.
• Manages escalations and responds to status requests allowing engineers to focus on task execution
• Drives challenging technical issue resolution by leveraging network, experience and expertise
• Demonstrates in depth knowledge of processes, clear & proactive thinking and utilizes influence & horizontal collaboration to drive outcomes
• Drives high complexity projects and provides leadership to solve complex cross-discipline problems
• Provides technical consultation across organizations engaging people from other departments, divisions, and functions
• Collaborate with Services Engineering, ID&B, PL Operations, and Systems to address engineering support funding and HC needs as well as improve resource efficiency
• Drives strategic proactive efforts with shops, airlines, partners and MRO.
• Leads continuous improvements of relevant processes
• Provide technical leadership for a team of engineers for all product design aspects of the assigned system
• Mentor and develop less experienced personnel

Required Qualifications:

• Master's degree in Engineering
• Strong mechanical design and analytical background
• Familiarity with engineering processes and procedures related to manufacturing support
• Ability to drive projects to completion
• Demonstrated ability to lead programs / projects through influence
• Ability to document, plan, market, and execute programs
• Established project management skills

Desired Characteristics:

• Experience in coaching application of FLIGHT DECK principles to obtain customer & business objectives.
• Ability to interface effectively with all levels of the organization and external customer
• Humble: respectful, receptive, agile, eager to learn.
• Transparent: shares critical information, speaks with candor, contributes constructively.
• Focused: quick learner, strategically prioritizes work, committed.
• Leadership ability: strong communicator, decision-maker, collaborative.
• Problem solver: analytical-minded, challenges existing processes, critical thinker.

Additional Information

Compensation Grade

SPB3

Relocation Assistance Provided: No