Job Description

The Information & Document Control Manager leads the governance, control and continuous improvement of project and asset information across its lifecycle. The role ensures information is accurate, compliant, traceable, secure and accessible through effective use of document control and common data environment (CDE) processes. The postholder supports project delivery, assurance and operational readiness by managing information standards, stakeholder compliance, training, reporting and structured handover.

At Costain, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need.

Responsibilities

Responsibilities

Information Governance & Compliance

• Develop, implement, and maintain information management plans, procedures, standards, and systems.

• Ensure compliance with relevant regulatory, contractual, company and project information standards (e.g., ISO 19650), data protection requirements and agreed information protocols.

• Manage the full information lifecycle: creation, review, approval, distribution, retention, archiving and retrieval through controlled systems and workflows.

• Ensure that information meets required quality and specifications and is collected, managed and transferred effectively ensuring its value is understood, maximised and reused

Assurance, Security & Risk

• Maintain secure control of information, including metadata, permissions, audit history, revision/status codes and approval records within the EDMS/CDE.

• Ensure information security, including cyber security, confidentiality and classification requirements, are understood and applied across the project and supply chain.

• Conduct regular audits of information management practices and implement corrective and preventative actions to address non-conformities.

Systems & Digital Delivery

• Administer and optimise the use of Electronic Document Management Systems (EDMS) and Common Data Environments (CDE).

• Ensure data integrity, user access control, and system functionality.

• Drive system upgrades, user training, and support.

• Evaluate information workflows and interfaces with project, engineering, quality and asset information processes, identifying opportunities to improve efficiency and automation.

Project, Stakeholder Coordination & Handover

• Collaborate with project managers, engineers, quality teams, clients and stakeholders to meet information management needs.

• Coordinate information reviews, approvals, transmittals and internal/external submissions.

• Provide clear reporting on information management metrics, compliance, forecasts and project readiness.

• Define and manage staged handover, closeout and archive activities to support future asset operation and maintenance.

Leadership, Training & Capability

• Lead, mentor, and develop a team of document control professionals.

• Set performance objectives, conduct appraisals, and oversee training initiatives.

• Provide training and guidance on information management procedures, systems and compliance expectations to internal and external stakeholders.

• Promote a culture of high performance, collaboration, and continuous improvement.

Planning & Continuous Improvement

• Champion best practices and technological advancements in document control and information management.

• Identify inefficiencies and lead initiatives to streamline processes and increase automation.

• Support resource planning, workload forecasting and budget awareness for information management activities.

Key Competencies

Leadership & Team Development:

• Strong people management and mentoring capabilities. Able to build trust and accountability across cross-functional teams.

Attention to Detail, Assurance & Control:

• High level of accuracy and thoroughness in managing technical, contractual and regulated information, with a strong focus on validation, traceability and auditability.

Communication & Collaboration:

• Excellent verbal and written communication skills across diverse stakeholders. Skilled at facilitating the flow of information in dynamic project environments.

Organisation & Time Management:

• Proven ability to manage multiple priorities and tight deadlines effectively.

Problem-Solving & Adaptability:

• Analytical thinker, capable of identifying root causes and implementing sustainable solutions. Flexible in adapting to evolving project and system demands.

Information Governance & Security:

• Able to apply information governance, confidentiality, cyber security and access control principles in a practical project environment.

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Qualifications

Essential

• Significant experience in information and document control, especially in a senior/managerial capacity.

• Strong background in the engineering, construction, or infrastructure sectors.

• Proven experience in implementing and managing EDMS / CDE solutions.

• Demonstrated ability to lead teams and support major project delivery.

• Experience in information audits, compliance assurance, security controls, and corrective action planning.

• Proficiency with ISO 19650, BS EN standards, or other industry-standard information management frameworks.

• Experience of information handover, closeout and asset information requirements.

Desirable

• Bachelor's degree in Engineering, Construction Management, Information Management, or Business Administration.

• Certifications in information/document management, quality management, BIM or project management (e.g., ISO 9001, PRINCE2, PMP).

Technical Proficiency

• Proficient in EDMS / CDE platforms (e.g., BC, Documentum, ProjectWise, SharePoint).
• Strong Microsoft Office Suite skills (Word, Excel, Outlook, PowerPoint, Power BI).
• Knowledge of database management, digital file systems and structured information exchanges such as registers, metadata, transmittals and handover data.

About Us

Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.

Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase.

We do share individual feedback following an interview.

A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer.

It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

For more details please go to the Disability Confident website:
https://www.gov.uk/government/collections/disability-confident-campaign