Field Service Manager Japan

Spencer Ogden
13 days ago
Posted date13 days ago
N/A
Minimum levelN/A
Field Service ManagerJapan (Remote with 50% Domestic Travel)
A fast-growing international clean energy technology company is seeking a Field Service Manager to support the delivery and technical service operations of renewable energy and energy storage projects across Japan. This role will work closely with regional technical teams and global headquarters to ensure high-quality service delivery, technical training, and operational support for project deployments.
The position is remote within Japan with regular travel to project sites and customer locations.
Key Responsibilities
Act as the primary technical liaison between regional service teams and global engineering teams
Coordinate with headquarters to obtain technical information and provide support to onsite service personnel
Organise and deliver technical training sessions for field engineers and service technicians
Coordinate customer-facing training programs in collaboration with global technical training teams
Provide technical consultation to internal teams during project bidding and tender preparation
Support troubleshooting and root cause analysis for technical issues occurring during project operation
Develop and maintain technical training materials and service documentation for the regional team
Ensure field teams are properly trained on commissioning procedures, maintenance requirements, and safety standards
Support continuous improvement of service delivery processes and technical capabilities
Provide onsite technical support during key project phases when required
Collaborate with global engineering teams to escalate and resolve complex technical issues
Requirements
Bachelor's degree in Engineering (Electrical, Mechanical, Automation, or related discipline)
Minimum 4+ years of experience in technical support, field service, or engineering roles within renewable energy or power systems
Experience in solar, battery energy storage systems (BESS), or related power infrastructure is highly preferred
Strong understanding of commissioning, troubleshooting, and product system integration
Experience delivering technical training or preparing technical training materials
Excellent communication and presentation skills
Business-level English proficiency required
Fluent Japanese language skills required
Valid driver's licence and willingness to travel to project sites as required
JOB SUMMARY
Field Service Manager Japan

Spencer Ogden
Osaka-shi
13 days ago
N/A
Full-time
Field Service Manager Japan