Field Service Manager

Spencer Ogden
Technical Service Manager
Renewable EnergyAustralia
Key ResponsibilitiesAct as the primary technical liaison between regional service teams and global engineering teams
Coordinate with headquarters to obtain technical information and provide support to onsite service personnel
Organise and deliver technical training sessions for field engineers and service technicians
Coordinate customer-facing training programs in collaboration with global technical training teams
Provide technical consultation to internal teams during project bidding and tender preparation
Support troubleshooting and root cause analysis for technical issues occurring during project operation
Develop and maintain technical training materials and service documentation for the regional team
Ensure field teams are properly trained on commissioning procedures, maintenance requirements, and safety standards
Support continuous improvement of service delivery processes and technical capabilities
Provide onsite technical support during key project phases when required
Collaborate with global engineering teams to escalate and resolve complex technical issues
RequirementsBachelor's degree in Engineering (Electrical, Mechanical, Automation, or related discipline)
Minimum 4+ years of experience in technical support, field service, or engineering roles within renewable energy or power systems
Experience in solar, battery energy storage systems (BESS), or related power infrastructure is highly preferred
Strong understanding of commissioning, troubleshooting, and product system integration
Experience delivering technical training or preparing technical training materials
Excellent communication and presentation skills
Valid driver's licence and willingness to travel to project sites as required
JOB SUMMARY
Field Service Manager

Spencer Ogden
Useless Loop
4 days ago
N/A
Full-time
Field Service Manager