Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' Section of the document.

Person specification

Behaviours & Values

Essential criteria

• Commitment to and focused on quality, promotes high standards in all they do.
• Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
• Values diversity and difference operates with integrity and openness.
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
• Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation.

Skills & Abilities

Essential criteria

• Evidence of good interpersonal skills and ability to form peer relationships with families/carers/parents and advocates.
• Ability to act calmly and to respond in a professional manner to distress and also challenging conversations with staff.
• Ability to see solutions rather than problems
• Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
• Ability to challenge issues relating to stigma, discrimination and none recovery focused practice in a respectful manner.

Desirable criteria

• Ability to work at pace in a busy working environment and able to multi-task
• Effective team player.
• Skills in peer support

Knowledge & Experience

Essential criteria

• Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
• Has lived experience as a parent or carer of a young person who has required support and treatment across the Health, Social Care and/or Education system.
• Experience of working as part of a team, engaging and supporting others in a team and receiving supervision and instruction.
• Demonstrates knowledge of the mental health, learning disability and autism health, social care and/or education pathways through lived experience.
• Demonstrates understanding and experience in dealing with the public/families and carers and dealing with sensitive and confidential information; including the recognition of trauma and the impact on individuals.

Desirable criteria

• Experience of supporting individuals to access opportunities and support, ability to signpost to other services. Able to gather information from the local services and area to develop family/parent/carer/advocate resources.
• Experience of delivering support to peers in either a public sector, third sector or user/family led group.

Important Information

By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.

You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

Correspondence regarding your application will be sent to you via a TRAC system account.

Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,

At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.

Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)

Please note if a DBS is applicable for the position then a charge will be deducted from your first salary.

Please note that all new starters to the trust are subject to a probationary period.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description (PDF, 688.5KB)
• Benefits (PDF, 570.7KB)