Job Description:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we're home to a range of brands across many areas of our industry.We're investing in today's energy system and helping build out tomorrow's.So while we're still in oil and gas, over the next decade we'll become a different kind of energy company. We're decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too - working across our industry to improve people's lives.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of finance business & technology (FBT), you'll be fully connected into the world of bp. You'll play an increasingly important part within a network of like-minded colleagues on strategic projects that stretch across the globe. And it starts with you. There's a world of opportunities to build new skills, challenge yourself and grow a long-term career at FBT Malaysia. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we're with you.

Join our Finance team and advance your career as a MI and Insight Analyst.

Key Accountabilities

Operational reporting & insights

• Act as the SME for O2C operational reporting across SAP, Salesforce, and OMS.
• Deliver accurate, timely reporting and insights for business and support teams using enterprise reporting tools and data sources.
• Provide data‑driven commentary and forecasting inputs to support leadership decision‑making.

Stakeholder engagement & continuous improvement

• Collaborator engagement with business, operations, and Supply Chain teams in different time zones to drive data assurance and respond to data needs.
• Build data analysis products, translate business queries into clear reporting requirements, identifying trends, performance gaps and actionable insights.
• Develop and maintain simple, effective, and future proof GME business analytics solutions.
• Develop clear, timely, and accurate periodic management reports that drive continuous improvement.
• Automate recurring reports and enable self-serve dashboards where applicable.
• Respond to ad hoc data and reporting requests from business units or leadership.
• Analyse and prepare presentations that communicate complex findings in a simple, concise, and interpretable manner.
• Identify and support O2C process improvement opportunities to reduce rework, improve cash delivery, and enhance customer experience.
• Support multi-functional projects with reporting, analysis, and benchmark impact assessments.
• Develop new Power BI solutions in line with internal processes, standards, and guidelines.
• Maintain and enhance existing Power BI dashboards, ensuring ongoing data accuracy and reliability
• Connect functional experts to ensure shared understanding of the end to end O2C process (order, delivery, billing, cash)
• Ensure analytics solutions are scalable, robust, and aligned with long term business needs.
• Develop and maintain tracking tools to log data issues, enhancement requests, reporting schedules, and resolution status.
• Apply Microsoft technologies , Artificial Intelligence (AI) practices to optimize, streamline, and automate analytics processes

KPI governance & data quality

• Own periodic reviews of end‑to‑end O2C critical metrics, including definitions, calculation logic, and targets.
• Ensure consistency and reconciliation of key metrics across systems, maintaining a trusted "one version of the truth".
• Define and maintain reporting SLAs for accuracy and timeliness; contribute to team KPI performance.
• Create, document, and maintain KPI definitions, reporting logic, and SOPs
• Develop monthly performance packs by WD5

Operational issue resolution

• Monitor and help resolve stuck orders and process exceptions; identify root causes and coordinate corrective actions with relevant teams.
• Partner cross‑functionally to resolve issues impacting O2C performance and customer experience.
• Drive follow‑ups and raise risks or stalled actions with right ownership and consistent progress.

Data management

• Ensure visibility of data collection and collation processes to demonstrate data integrity
• Ensure BP policy alignment in operations and raise warning for any key incidents
• Manage and analyse GME business data to support GME Strategy, business objectives and performance targets.
• Own and maintain data quality to ensure reliable, evidence‑based reporting and analytics.
• Ensure transparency in data collection, transformation, and collation processes to demonstrate data integrity.
• Ensure compliance with BP policies and standards and raise warnings for any key data or reporting incidents

Qualifications:

• Bachelor's degree or equivalent experience in any reporting subject area or related field
• Experience in analytics field covering data management, collaborator engagement, analytical & visualisation skills through Power BI tools with special focus on Order to Cash process.
• Advanced Excel skills (PivotTables, Power Query, design and manipulate complex graphs / formulas; Power Pivot is a plus).
• Hands on experience working with enterprise systems (ERP, CRM, OMS, SAP, JDE) and O2C System - Order Management Tools, SAP, Salesforce with special focus on investigating data or process issues.

At bp, we provide the following environment and benefits to you!

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path
• Life and health insurance, medical care package
• And many other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status!

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Adaptability, Authenticity, Collaboration, Communication, Continuous Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital Fluency, Ethical judgement, Excellence, Influencing, Knowledge Sharing, Listening, Managing volatility, Problem Solving, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.