, India

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

April 10, 2026

Business Unit:

Trading and Supply

Experience Level:

Experienced Professionals

Job Description:

Trading and Supply's Distribution Operations & Midstream business is central to creating value across Shell's Downstream & Renewables portfolio, enabling Shell to act as an integrated partner of choice for Upstream, Downstream, and third‑party customers. Distribution Operations sits at the core of fuels and energy delivery, serving Mobility, Aviation, CRT, and emerging energy solutions such as RNG, LNG, and Hydrogen. The business maximizes asset value while advancing lower‑carbon solutions, digitalization, and automation-driving world‑class safety, resilient supply chains, and reduced emissions to support Shell's energy transition ambitions.

Where You Fit In

As the Road Transport Contract Manager, you will drive successfully in Non-dedicated, Outsource Scheduling (NDOS) and Mode 1 RT Contracts. Key deliverables include managing Road Transport Operations to maximize E2E value, enabling reliable and flexible customer service, cost-competitive RT delivery, and flawless HSSE performance. Success requires being an active member of a high-performing RT Team, with a continuous improvement mindset and influencing RT Contractors to deliver additional value to Shell.

What is the Role

The RT Contract Manager is responsible for unlocking NDOS benefits and transitioning to a performance focus aligned with Shell's Performance Framework (SPF) in Fuels delivery. The role involves focusing on tactical and strategic RT solutions to unlock supply chain value with minimal assurance requirements. Collaboration and inspiration of RT Contractors to deliver commercial value and competitiveness while ensuring operational safety are crucial.

Key accountabilities may vary and evolve over time:

• Deliver the full strategic and commercial value of road transport contracts through effective contract and performance management.
• Drive continuous cost, service, and performance improvements with road transport contractors using scorecards and structured performance reviews.
• Enable safe, reliable, flexible, compliant, and efficient end‑to‑end road transport services.
• Collaborate closely with Supply, Mobility, Commercial, and other end‑to‑end stakeholders to support business objectives.
• Develop, implement, and regularly refresh the road transport contracting strategy aligned with the RT strategy and contracting cycle.
• Lead contract setup, amendments, and in‑contract renegotiations in partnership with Contracting & Procurement.
• Monitor market trends, industry costs, and regulatory changes, maintaining strong relationships with existing and new road transport contractors.
• Drive operational excellence by implementing applicable standards, tools, outsourced scheduling models, KPIs, and performance dashboards.
• Foster a strong performance culture through incentives, dynamic scoping, and continuous improvement initiatives.
• Ensure business continuity readiness, manage claims and disputes, and lead road transport response during supply disruptions.
• Provide visible HSSE leadership, embedding a risk‑based, performance‑driven safety culture aligned with SPF, SEAM, Safe Fuels Delivery, and IOGP standards.
• Support Shell's Powering Progress strategy by driving CO² reduction, sustainability and decarbonization initiatives, contributing to business development, MoC processes, and transport system transformations.

What we need from you

Leadership Competences

• You will need to be capable of leading without authority, leading Contractors to identify and deliver both CI and performance improvement on behalf of Shell.
• You will champion a Learner Mindset in all aspects of the role, both in terms of self-learning as well as coaching others throughout Road Transport team and RT Contractor to create a strong human performance culture.
• You will be skilled in building and growing trust with internal stakeholders as well as with external stakeholders.
• You will be excellent at stakeholder management and partner centricity as you drive joined up value delivery.
• Experienced in commercial delivery through others to achieve complex outcomes
• High ability to influence stakeholders to deliver maximum E2E value.
• Willingness to lead and influence a community of RT Contractor and drivers towards Goal Zero.

Professional Experience:

• Master, Bachelor or equivalent degree in logistics / economics / business administration or proven long term work experience within Road Transport Operations
• Around 8+ years' experience in one or more of the following areas: Road Transport Operations, Contract Management, Order to Delivery Operations, Mobility fuels interface

• Proven commercial mindset to deliver YoY value improvement opportunities
• Demonstrated strong can-do mindset with the curiosity to continuously improve and bring innovative ideas to the team
• Knowledge of Shell HSSE standards, transportation of hazardous goods and local legislation (i.e. ADR)

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here

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What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

Who We Are

Shell is a global group of energy and petrochemical companies, employing 103,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future.

Shell is a customer-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell-branded retail service stations.

Our approach

Powering Progress sets our strategy to become a net-zero emissions energy business by 2050, generating value for our shareholders, our customers and wider society. As we move forward on this journey, we will power lives and respect nature while maintaining our core values of honesty, integrity, and respect for people.

Our values

At Shell, we share a set of core values - honesty, integrity and respect for people - which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.