JOB DESCRIPTION

Remarkable people, trusted by clients to design and advance the world.

Wood is recruiting for a Senior Manager Quality, APAC. This is a permanent senior leadership role responsible for the strategic and operational leadership for Quality across the APAC region, ensuring consistent governance, compliance, assurance, and continuous improvement, within a diverse, multi-country, matrix organisation. Kuala Lumpur (Malaysia) is the preferred location, however exceptional candidates based in Kuala Belait (Brunei Darussalam), Muntinlupa City (Philippines), Chonburi (Thailand) or Singapore are encouraged to apply, reflecting the regional scope of the position.

#LI-Hybrid

Designing the future. Transforming the World.

Wood delivers engineering, procurement, construction, optimisation and technical services to the Oil & Gas, Minerals & Metals and Life Sciences industries and enjoys long-term partnerships with some of the region's most prominent owners & operators across Australia and Asia Pacific.

What we can offer

• Meaningful and interesting projects delivered in partnership to leaders of industry across energy and materials markets
• Global connections, joining an inclusive and diverse international community of inquisitive minds and recognised industry innovators, partnering to create new possibilities
• Flexible working arrangements balance client, team and individual needs with opportunities for hybrid and remote working
• Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business
• Commitment to continued professional development; development plans tailored to your individual needs and aspirations, access eligibility to education assistance and one paid annual professional membership
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market

RESPONSIBILITIES

Reporting to the Vice President, Technical, APAC, you will be a key business partner and sit on the APAC Technical Leadership team and help shape APAC business strategy and performance. You will be responsible for both strategic and operational leadership for quality across the Asia Pacific region, ensuring consistent governance, compliance, assurance, and continuous improvement aligned with enterprise objectives. You will be accountable for the regional quality risk position, management system effectiveness, and quality performance outcomes that protect the business, enable growth, and enhance client confidence.

You will bring to life Wood's three-pillar strategy of Inspired Culture, Delivery Excellence and Profitable Growth. You will lead by example, consistently demonstrating Wood's values and behaviours, and upholding the highest standards of HSSEA, ethical conduct and operational excellence.

Key Accountabilities and Responsibilities:

Regional Leadership

• Ensure regional alignment and deployment of quality strategy, policy, standards, and objectives, ensuring quality is integrated into business planning and decision making at all regional levels.
• Lead the regional quality organisation, role modelling behaviours, that drive operational excellence across the region.

Quality Governance & Systems

• Ensure regional deployment of the Wood Business Management system and ATRAC including, induction, maintenance, governance and compliance with international standard requirements (eg ISO 9001).
• Ensure appropriate quality governance and management system review, bringing visibility to regional & functional management of quality performance, contractual compliance and customer satisfaction.
• Working closely with technical governance, acting as the primary contact for monitoring quality related risks and data (including COPQ), identifying trends and proactively intervening and supporting regions to prevent high potential incidents

People & Capability Development

• Manage all elements of regional quality resource including recruitment, succession, utilisation, performance management, competence, development and compensation to meet business needs.

Delivery Support

• Provide in region support to tenders and proposals ensuring quality requirements and risks are known, understood with controls and mitigations identified at the tendering stage and that proposed quality teams are sufficient to address tendered scopes.
• Ensure effective project start up support including resource mobilisation, quality planning and system set up and deployment.
• Ensure quality arrangements are in place for workshare and are effectively deployed.
• Collaborate with technical functions to drive efficiency and right first-time delivery.

Risk Management & Assurance

• Identify, assess, and oversee mitigation of regional risks to quality and support mitigation of enterprise quality risks.
• Implement regional assurance plans to address key risks, validate operational discipline and BMS compliance (including Quality standard expectations).
• Support third party certification ISO 9001 audits in the region
• Support incident investigations, root cause analysis and IRPs for significant quality issues in the region, ensuring systemic learning is embedded.

Performance & Continuous Improvement

• Utilise outputs from ATRAC and assurance activities and other sources to drive data driven decisions, systemic improvements and operational excellence.
• Foster a culture of quality excellence through education, awareness and engagement supported by leadership commitment.

Stakeholder & Client Engagement

• Lead/support Quality Community of practice across the region.
• Build and maintain relationships with clients, regulators, certification bodies, and other key stakeholders.
• Use client feedback to inform improvements and enhance customer satisfaction.
• Maintain an effective regional quality network to drive collaboration and sharing of best practice and provide regular input to enterprise quality networks.

QUALIFICATIONS

What makes you remarkable?

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.

Expected:

You must hold full work rights and be able to work lawfully in at least one of the following locations:

• Kuala Lumpur (Malaysia)
• Kuala Belait (Brunei Darassalam)
• Muntinlupa City (Philippines)
• Chonburi (Thailand)
• Singapore (Singapore)

Qualifications:

• Lead Auditor qualification by recognised industry body (essential)
• Formal training in recognised root cause analysis techniques (essential)
• Degree/Diploma or local equivalent in quality management or related discipline (desirable)
• Membership of CQI/ASQ or country specific (desirable)

Experience:

Ideally you will have a minimum of 15 years of proven Quality experience, including leadership of a Quality function at a regional or multi‑country level, within complex, safety critical operating environments (Oil & Gas / Minerals & Metals / Heavy Industrial).

In addition, you will:

• Have demonstrated HSSEA leadership with a clear commitment to safe, ethical and compliant operations, embedding a positive safety culture across diverse teams
• Have proven experience supporting project delivery with a strong focus on quality during execution
• Have sound understanding of ISO 9001 and application of quality management systems
• Have demonstrated experience leading and delivering continuous improvement and process optimisation initiatives
• Have excellent change management capability, able to operate decisively in complex environments
• Be results‑driven, able to think strategically and operationally to diagnose issues and implement effective quality solutions
• Have experience managing complex stakeholder and delivery environments while working cross functionally, with an ability to build effective partnerships within the region and globally
• Be an articulate communicator with an ability to influence without authority, demonstrating clear and confident written and verbal communication skills, including professional report writing and senior level presentations
• Be a leader of people, capable of influencing, coaching and engendering an entrepreneurial spirit of cooperation to energise diverse and geographically dispersed teams to adopt best practice, pursuing continuous improvement, with safety at the heart of everything we do
• Be customer focused with an ability to develop trusted relationships, while balancing operational excellence to contribute to the competitive advantage of #teamwood

Desirable:

What will set you apart is your ability to combine strategic leadership with hands-on operational oversight, with proven experience building a high-performing Quality function in a similar management role within APAC.

It takes a diverse and inclusive community of inquisitive minds to unlock tomorrow's solutions to the world's most critical challenges.

If you are a senior quality leader looking to take on a pivotal Asia based role, apply today.

Shortlisting will commence immediately.

ABOUT US

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.