Quality and Safety Officer
Milton Keynes University Hospital NHS Foundation Trust
Job summary
Pathology Quality and Safety Officer
Department: Pathology
Band: 5 - £32,073 - £39,043 Per annum, pro rata
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for a proactive and organised individual to join the Pathology team as Pathology Quality and Safety Officer. Milton Keynes University Hospital is accredited to ISO 15189:2022.The post holder will play a key role in supporting the delivery of a high quality, safe, and compliant pathology service, ensuring compliance with ISO 15189:2022 and wider regulatory frameworks. The post holder will collaborate with Blood Sciences, Microbiology, Cellular Pathology, Point of Care Testing and the Mortuary. Working closely with the Pathology Quality Manager and broader laboratory management team, you will contribute to the development and maintenance of the Quality Management System (QMS), support audit and governance processes, training and quality improvement initiatives across all pathology disciplines. 'We care We communicate We collaborate We contribute'
Please note: We are unable to offer sponsorship for this role.
Interview date: w/c 03 June 2026
Main duties of the job
Support the development, implementation, and maintenance of the Pathology QMS
Support quality improvement projects across departments
Coordinate audits, monitor compliance, and track actions to completion
Manage and investigate incidents, including root cause analysis and reporting
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
NHS Staff Survey: Our Compassionate Culture and Leadership scores reflect a workplace where kindness, respect, and empathy are the normnot the exception.
You will have experience working in a medical laboratory
You will have knowledge of quality management systems and ISO 15189:2022 standards
Experience with Quality Management System software (Q-Pulse, or similar) is desirable
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
NHS Staff Survey: Our Compassionate Culture and Leadership scores reflect a workplace where kindness, respect, and empathy are the normnot the exception.
You will have experience working in a medical laboratory
You will have knowledge of quality management systems and ISO 15189:2022 standards
Experience with Quality Management System software (Q-Pulse, or similar) is desirable
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
Essential
Essential
Essential
Essential
Person Specification
Qualifications and knowledge
Essential
Essential
Essential
Essential
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
General Pathology (Dept)
Milton Keynes
MK6 5LD
Employer's website
Pathology Quality and Safety Officer
Department: Pathology
Band: 5 - £32,073 - £39,043 Per annum, pro rata
Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for a proactive and organised individual to join the Pathology team as Pathology Quality and Safety Officer. Milton Keynes University Hospital is accredited to ISO 15189:2022.The post holder will play a key role in supporting the delivery of a high quality, safe, and compliant pathology service, ensuring compliance with ISO 15189:2022 and wider regulatory frameworks. The post holder will collaborate with Blood Sciences, Microbiology, Cellular Pathology, Point of Care Testing and the Mortuary. Working closely with the Pathology Quality Manager and broader laboratory management team, you will contribute to the development and maintenance of the Quality Management System (QMS), support audit and governance processes, training and quality improvement initiatives across all pathology disciplines. 'We care We communicate We collaborate We contribute'
Please note: We are unable to offer sponsorship for this role.
Interview date: w/c 03 June 2026
Main duties of the job
Support the development, implementation, and maintenance of the Pathology QMS
Support quality improvement projects across departments
Coordinate audits, monitor compliance, and track actions to completion
Manage and investigate incidents, including root cause analysis and reporting
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
NHS Staff Survey: Our Compassionate Culture and Leadership scores reflect a workplace where kindness, respect, and empathy are the normnot the exception.
You will have experience working in a medical laboratory
You will have knowledge of quality management systems and ISO 15189:2022 standards
Experience with Quality Management System software (Q-Pulse, or similar) is desirable
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
NHS Staff Survey: Our Compassionate Culture and Leadership scores reflect a workplace where kindness, respect, and empathy are the normnot the exception.
You will have experience working in a medical laboratory
You will have knowledge of quality management systems and ISO 15189:2022 standards
Experience with Quality Management System software (Q-Pulse, or similar) is desirable
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- Good general education including minimum of 5 GCSE, including English and Maths (Grade A to C) or equivalent.
- The equivalent of NVQ level 3 or an approved Foundation Degree in a relevant subject
- Knowledge of the principles of accreditation, compliance and governance
- Knowledge of Health and Safety requirements in the Laboratory
- Knowledge of Health and Safety requirements in the Laboratory
Essential
- Previous experience of working within a healthcare environment, ideally within a pathology laboratory or other regulated environment
- Previous experience of working within a healthcare environment, ideally within a pathology laboratory or other regulated environment
- Previous experience of working with laboratory / Quality Management software
- Previous Audit experience
- Experience with supporting and leading quality improvement projects
- Experience with UKAS accreditation assessments
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills and ability to work to strict deadlines
- Ability to work on own initiative and as part of a team
- Flexible & independent approach to work
- Attention to detail
Essential
- Be open to and able to promote new ideas and ways of working
- Able to learn and assimilate new information and adapt to changing environments
Essential
- Excellent written and verbal communication skills; able to communicate with staff at all levels
Person Specification
Qualifications and knowledge
Essential
- Good general education including minimum of 5 GCSE, including English and Maths (Grade A to C) or equivalent.
- The equivalent of NVQ level 3 or an approved Foundation Degree in a relevant subject
- Knowledge of the principles of accreditation, compliance and governance
- Knowledge of Health and Safety requirements in the Laboratory
- Knowledge of Health and Safety requirements in the Laboratory
Essential
- Previous experience of working within a healthcare environment, ideally within a pathology laboratory or other regulated environment
- Previous experience of working within a healthcare environment, ideally within a pathology laboratory or other regulated environment
- Previous experience of working with laboratory / Quality Management software
- Previous Audit experience
- Experience with supporting and leading quality improvement projects
- Experience with UKAS accreditation assessments
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills and ability to work to strict deadlines
- Ability to work on own initiative and as part of a team
- Flexible & independent approach to work
- Attention to detail
Essential
- Be open to and able to promote new ideas and ways of working
- Able to learn and assimilate new information and adapt to changing environments
Essential
- Excellent written and verbal communication skills; able to communicate with staff at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
General Pathology (Dept)
Milton Keynes
MK6 5LD
Employer's website
JOB SUMMARY
Quality and Safety Officer
Milton Keynes University Hospital NHS Foundation Trust
Milton Keynes
5 days ago
N/A
Full-time
Quality and Safety Officer