Job Description:

The People Relations Senior Advisor provides end‑to‑end employee and labor relations support across the Castrol Americas region, covering both office and plant populations in the United States and key Latin American markets, including Brazil, Chile, Colombia, Peru, and Mexico.

The role is accountable for managing employee relations matters from initial intake through investigation, resolution, and closure, ensuring outcomes are fair, consistent, compliant, and aligned with company policies, local employment legislation, and collective labor frameworks where applicable.

Partnering closely with business leaders, Legal, and the broader People, Culture & Communications (PC&C) community, the role plays a critical role in mitigating people risk, strengthening manager capability, and fostering positive, constructive employee relations across a diverse and complex regional footprint.

This position requires demonstrated experience operating across multiple legal, cultural, and industrial relations environments, with hands‑on employee and labor relations expertise in Latin America, including navigating local labor laws, unionized environments, and country‑specific practices, while also supporting U.S. employment relations requirements.

Key Accountabilities:

• Serve as a subject matter expert to the business and the broader People & Culture organization in developing labor and employee relations strategies that support operational targets and improve capabilities to achieve safe, reliable, and efficient operations.
• Represent Castrol at various labor and employee relations forums across the Americas (e.g., ORC - Oil Refining Companies; NIRG - National Industrial Relations Group).
• Provide oversight of multi-site negotiations and represent Castrol during national US oil bargaining (NOBP), as well as LATAM union negotiations, including country-specific collective agreements and local labor frameworks, as required.
• Ensure compliance with applicable employment and labor laws across the Americas region, including the National Labor Relations Act, Brazil CLT, and other LATAM statutory labor frameworks.
• Interpret and apply corporate policy, employment law, labor law, and other regulations to provide immediate advice, guidance, and clarification on employee and labor relations matters.
• Provide end-to-end case management for employee and people relations matters across Castrol Americas, from case intake and assessment through investigation, resolution, documentation, and closure.
• Act as the primary owner of assigned People Relations cases, ensuring timely, fair, and consistent handling aligned with Castrol policies, employment legislation, and internal governance standards.
• Lead and conduct workplace investigations, including:
  • Allegation assessment
  • Investigation planning
  • Fact-finding interviews
  • Evidence review
  • Documentation
  • Preparation of outcome recommendations
• Advise leaders on appropriate case outcomes, including corrective action, disciplinary measures, and remediation, ensuring consistency, proportionality, and compliance.
• Manage all employee and manager communications throughout the case lifecycle while maintaining confidentiality, professionalism, and empathy.
• Assist in building organizational capability related to:
  • Policy development
  • Contract administration
  • Grievance response processes
  • Resolution and discipline
  • Investigations
  • Labor and employee relations
  • Arbitration and mediation
  • Contract negotiations
  • National Labor Relations Board (NLRB) matters
• Engage in predictive analytics, use and develop costing data, and establish strong business rationale in support of Castrol's labor initiatives.
• Work as part of the global People Relations team on labor and employee relations projects.
• Develop and implement training and proactive strategies to respond to union organizing.
• Manage and direct responses to union organizing activity, including:
  • Coordination of union election campaigns
  • Training management personnel
  • Interfacing with unions
  • Working with the NLRB
• Support P&C colleagues and leaders through coaching, guidance, and sharing best practices related to employee relations and investigations.

Experience & Qualifications

• Extensive progressively responsible experience in Labor Relations and Human Resources.
• Experience leading Human Resource teams in manufacturing environments.
• Experience serving as chief spokesperson for multiple contract negotiations, including contract and mid-term bargaining preparations.
• Experience developing short- and long-term labor strategies across multiple sites or represented populations.
• Proven experience managing labor relations issues within a large unionized workforce, including:
  • Contract administration
  • Investigations
  • Representing the company in grievance and arbitration processes
• Demonstrated experience providing employee and labor relations support in one or more Latin American countries, ideally within a regional or multi-country operating model.
• Demonstrated track record of collaborative and productive union-management relationships.
• Experience developing and implementing initiatives that build a positive employee culture.
• Subject matter expertise in regulatory compliance related to labor and employment laws and regulations.
• Strong written and verbal communication skills, including investigation documentation and executive-level briefings.
• Fluency in English required; professional working proficiency in Portuguese and Spanish is preferred.

Key Partners

• Partner closely with Legal, P&C Business Partners, PC&C Operations, and business leaders to assess risk, define case strategy, and support sound, defensible decision-making.
• Work collaboratively with the regional and global People Relations community to ensure consistency of approach and alignment with global standards.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees' lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement
Up to 25% travel should be expected with this role

Relocation Assistance:
This role is eligible for relocation within country

Remote Type:
This position is a hybrid of office/remote working

Skills:
Agility core practices, Agility core practices, Business process improvement, Coaching, Commercial Acumen, Continuous Improvement, Culture and behaviour change, Culture co-creation and engagement, Curiosity, Data Analysis, Deal leadership, Decision Making, Diversity, Employee and industrial relations (Inactive), Employee and labour relations (Inactive), Employee Experience, Equity and Inclusion, Influencing, Interpreting and applying tax law, Leading transformation, Legal and regulatory environment and compliance, Managing change, Managing workforce concerns, Organizational development, Organizational Savvy {+ 7 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.