Commissioning Support Officer - Pharmacy and Optometry
NHS Central East ICB
Job summary
As of 1 April 2026, Central East ICB will host the Pharmacy and Optometry team for the three ICBs covering the East of England. The Pharmacy and Optometry team play a critical role in ensuring the effective delivery of pharmaceutical and general ophthalmic services, while supporting the ICBs to meet their statutory responsibilities and maintain high-quality, safe, and accessible services for local populations.
To ensure effective delivery of pharmaceutical and general ophthalmic services and to ensure our statutory responsibilities are met, the ICB has identified a need to recruit to an existing vacancy within the Pharmacy and Optometry team.
The role is open to internal applicants only and provides an exciting opportunity to be part of a dynamic team working with a variety of stakeholders.
Proposed Interview Dates: 28th, 29th and 30th July
Main duties of the job
Provide high quality administrative support including information and analysis.
The post holder will undertake reporting and analysis of information to support delivery.
The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support the contracting function for pharmaceutical and optometry services.
To be responsible for the smooth and effective maintenance of the administrative function and systems of the organisation in conjunction with other administration staff.
The post holder must work on their own initiative with a sound understanding of the business of the organisation and current practices to manage workload and ensure information is communicated appropriately and enquiries are directed correctly.
The post holder liaises with a wide range of people, partner organisations and agencies, both internally and externally on behalf of the Director/senior manager, ensuring that a professional image is always maintained through appropriate use of language and behaviour.
Responsible for managing complex and sensitive business and communication on behalf of the Pharmacy and Optometry Team, solving problems and responding to unexpected demands.
Organising meetings and conferences as requested involving internal colleagues and high-level stakeholders.
Drafting minutes and preparing reports, presenting at meetings when required.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description
Job responsibilities
For further information on this role please see the job description and person specification attached.
Job description
Job responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Qualifications
Essential
Essential
Essential
Person Specification
Qualifications
Essential
Essential
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Central East ICB
Address
Central East ICB
Ely, Cambridge
CB7 4EA
United Kingdom
Employer's website
As of 1 April 2026, Central East ICB will host the Pharmacy and Optometry team for the three ICBs covering the East of England. The Pharmacy and Optometry team play a critical role in ensuring the effective delivery of pharmaceutical and general ophthalmic services, while supporting the ICBs to meet their statutory responsibilities and maintain high-quality, safe, and accessible services for local populations.
To ensure effective delivery of pharmaceutical and general ophthalmic services and to ensure our statutory responsibilities are met, the ICB has identified a need to recruit to an existing vacancy within the Pharmacy and Optometry team.
The role is open to internal applicants only and provides an exciting opportunity to be part of a dynamic team working with a variety of stakeholders.
Proposed Interview Dates: 28th, 29th and 30th July
Main duties of the job
Provide high quality administrative support including information and analysis.
The post holder will undertake reporting and analysis of information to support delivery.
The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support the contracting function for pharmaceutical and optometry services.
To be responsible for the smooth and effective maintenance of the administrative function and systems of the organisation in conjunction with other administration staff.
The post holder must work on their own initiative with a sound understanding of the business of the organisation and current practices to manage workload and ensure information is communicated appropriately and enquiries are directed correctly.
The post holder liaises with a wide range of people, partner organisations and agencies, both internally and externally on behalf of the Director/senior manager, ensuring that a professional image is always maintained through appropriate use of language and behaviour.
Responsible for managing complex and sensitive business and communication on behalf of the Pharmacy and Optometry Team, solving problems and responding to unexpected demands.
Organising meetings and conferences as requested involving internal colleagues and high-level stakeholders.
Drafting minutes and preparing reports, presenting at meetings when required.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description
Job responsibilities
For further information on this role please see the job description and person specification attached.
Job description
Job responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Qualifications
Essential
- oEducated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Essential
- Knowledge of administrative procedures, project management or information analysis
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Skills for manipulating information. Advanced keyboard skills, use of a range of software
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Person Specification
Qualifications
Essential
- oEducated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Essential
- Knowledge of administrative procedures, project management or information analysis
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Skills for manipulating information. Advanced keyboard skills, use of a range of software
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Central East ICB
Address
Central East ICB
Ely, Cambridge
CB7 4EA
United Kingdom
Employer's website
JOB SUMMARY
Commissioning Support Officer - Pharmacy and Optometry
NHS Central East ICB
Ely
2 days ago
N/A
Part-time
Commissioning Support Officer - Pharmacy and Optometry