AP Analyst - R2P (Japanese Speaker)
Schlumberger
The AP Analyst - Receive to Post (R2P) is responsible for processing accounts payable (AP) inquiries submitted by internal and external customers of the AP department. The AP Analyst works with business departments to resolve invoice and AP process concerns.
Requirement
- Ensure timely and accurate processing of AP Helpdesk inquiries within the agreed upon service level agreement.
- Record inquiries and assign internally created tickets to the appropriate team member.
- Research inquiries. Communicate with vendors, internal customers or AP team members as required to ensure accurate resolution and closure of tickets.
- Comply with Finance, AP and Supply Chain policies and procedures.
- Help research duplicate payments, investigate missing invoices, and maintain customer service.
- Liaise with business departments to solve invoice discrepancies.
- Process customer credit memos.
- Provide AP training to business departments, provide guidance and training to AP staff in case of knowledge transfers, new employees or procedure changes.
- Any adhoc task assigned by AP Team Lead
Requirement
- Bachelor Degree in Finance, Business, Supply Chain, or any related field
- Japanese proficiency: JLPT N2 and above
- Problem Solving: project estimation & complexity, creative and innovative quality solutions, analytical oriented, and good decision making skills.
- Leadership: functions independently and in a team, project mgt. skills, mentoring skills and can set/accomplish objectives.
- Communication: oral/written communication skills, customer services oriented, and interacts frequently with peer groups, subordinates and senior mgt. advising on area of responsibility.
- Cross Discipline: Understanding of interaction with other disciplines, Company strategy and the principles of Quality Management.
JOB SUMMARY
AP Analyst - R2P (Japanese Speaker)
Schlumberger
Petaling Jaya
6 days ago
N/A
Full-time
AP Analyst - R2P (Japanese Speaker)