Responsibilies

Provide support to offices in Singapore as well as other remote offices around the region.
Functioning as a single point of contact for all change/service requests from users.
Troubleshooting of all soware/hardware related issues for users.
Ensuring Daily Backups are completed in timely fashion.
Facilitating the onboarding/offboarding processes of new hires and leavers including the
setting up of IT equipment.
Configuration of Office Equipment such as Copier, Printers, PC/Laptop, Mobile Phone, Network Peripheral Devices (i.e., firewall, switch, etc).
Updating the Software licenses and IT Inventory record to ensure that assets are well maintained and up to date.
Creating & ensuring that all Infrastructure/Network/Software documentation are up to date.
Manage websites, domains, and other third-party services.
Providing system training to end-user where required.
Performing general preventive maintenance tasks on laptops, desktops, EC2 instances, and
any other company authorized equipment.
Ensuring all endpoints are properly configured with company approved secured an-virus & DLP solutions.
Monitor, Assist and Track the progress of projects to ensure smooth execution to meet objectives & deliverables as set by business teams.
Supporting the project teams in getting tech feedback to contribute back to CI/CD.
Parcipation in tech-related project meetings where necessary.
Assisting with system testing for various environments (i.e., SIT/UAT) and issue/bug fixes.
Any other ad hoc task as and when required or assigned.

Requirements

Proven experience as a System Administrator, Network Administrator, or similar role.
Experience with Servers, Databases, networks (LAN, WAN) and patch management tools.
Individuals with AWS Cerfications are preferable but not required.
Working understanding of Networking concepts (TCP/IP, DNS, DHCP, Routing & Switching, etc).
Hands-on Experience with Office365 suite as well as Google Workspace (GSuite).
Familiarity with various operating systems (Windows, Linux, MacOS) and cloud platforms (GCP, AWS, Azure).
Excellent communication skills.
Able to adapt to a fast-paced environment.
Keen and Resourceful individual with a problem-solving attitude.
BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.
Bilingual in English and Mandarin (to liaise with Chinese speaking counterparts)

For interested parties, kindly send in your resume with photo in MS Word format.

We regret that only shortlisted candidates will be notified.

Mason & Co Pte Ltd