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Airswift has been tasked by one of our key clients to seek a Community Relations Coordinator to join them in Dar es Salaam, TZ on a 12-month contract.

Main accountabilities and responsibilities:

•    Developing a detailed understanding of all regional stakeholders, required engagement methods, required engagement frequencies and engagement topics 

•    Supporting the in-field coordination of engagement activities in a specified geographic area as defined in the stakeholder engagement plan, including supporting the engagement requirements for livelihoods restoration, additional residual RAP Planning and RAP Implementation activities 

•    Prioritizing engagement with vulnerable stakeholders who may have additional engagement needs and adapts engagement methods to ensure inclusion 

•    Preparing for and supports the quarterly regional engagement with Regional and District governments facilitating the inclusion of relevant government and civil society stakeholders 

•    Where relevant, undertaking reinforced engagement (greater frequency and deeper into communities) with communities of vulnerable ethnic groups self-identifying as indigenous peoples 

•    Preparing for and supporting the quarterly engagement with the Traditional leaders of vulnerable ethnic groups self-identifying as indigenous peoples 

•    Coordinating with, and supporting where required, the Construction focused Community Relations Supervisors Contractors 

•    Receiving and recording grievances in Grievance Books and stakeholder engagement tool, liaising with Grievance Administrator including undertaking investigation, updating complainants and closing out grievances 

•    Receiving and recording in the stakeholder engagement tool stakeholder concerns, perceptions, questions and tracking trends within geographic area 

•    Managing the registration of government officials requiring allowances according to compliance requirements including recording and tracking payment and reporting back on any delays 

•    Maintaining up to date engagement records and ensure all engagements are captured and stored in the project stakeholder engagement tool 

•    Communicating any stakeholder concerns or risks to the Stakeholder Engagement Coordinator and Social Lead and ensure the implementation of required mitigation actions 

•    Producing daily, stakeholder engagement reports and any others as required by Stakeholder Engagement Coordinator and Social Lead 

•    Participating in coordinating meetings with land and social team

Requirements: 

•    Advanced Degree in Communications, Social Science or other relevant discipline required 

•    10 -15 years of professional experience conducting community relations or engagement within rural communities required 

•    Experience in conducting engagement activities with authorities including associated protocols, required 

•    Experience in and understanding of stakeholder engagement practices in project environment, preferred 

•    High level of interpersonal skills with a proven ability to develop and maintain good relations with a wide range of stakeholders including a high level of discretion, diplomacy and ability to manage conflict and gain consensus, required 

•    High degree of organization and ability to organize team tasks and objectives required 

•    Proven ability to work independently, advance required tasks and meet deadlines required 

•    Excellent report writing and analytical skills required, proven attention to detail essential 

•    Proven computer skills, including MS Access, MS Excel required, experience using data management software preferred 

•    Fluency in English and Swahili (written and spoken) essential; other relevant local languages an advantage.