The Infrastructure Operations Specialist II is a multi-disciplinary IT infrastructure role that requires a variety of skillsets. This role is responsible for supporting the support Core Infrastructure and End User Technology teams to improve and optimize service delivery. 

What You Will Do:

• Subject matter expert in the onboarding process, including but not limited to scripting, system integrations, and licensing.
• Assists Operations team with automation and configuration tools, system security management, asset management, on-prem and in the Cloud.
• Assists End User Technologies team with the administration of the Microsoft ecosystem, including but not limited to automation of licensing, investigative requests, and overall maintenance of the ecosystem. 
• Serves as an administrator of the EDR/XDR platform.
• Responsible for ensuring the anti-virus of the server infrastructure is kept up to date.
• Assists with user account administration, file rights management and backup/recovery policies and procedures.
• Standardizes, configures, and maintains server hardware, operating systems, and associated services.
• Participates in developing plans, schedules, and requirements for the deployment and lifecycle of systems.
• Adheres to strict Security requirements. 
• Reviews and recommends products and/or services that can optimize operations processes.
• Acts as the primary liaison between the Operations and Information Security teams.
• Acts as a point of contact for vendors, coordinating both technical and administrative issues. 
• Works as part of a team providing technical support on infrastructure services. 
• Mentors other members of the team in on-prem and cloud infrastructure methodologies.

What You Will Need:

Education and Experience

• Typically requires a college degree or recognized equivalent, preferably in Computer Science or related field, from an accredited university or comparable on-the-job experience. 
• Typically requires 5-7 years of experience in administering on-prem infrastructure (i.e. AD, servers, upgrades and implementations), the Microsoft ecosystem, user administration and automation of manual tasks. 

Knowledge, Skills, and Abilities

• Highly skilled in scripting and automation of manual tasks.
• Willingness to learn new technologies and skillsets is a must. 
• Advanced knowledge of AD, Azure AD, TCP/IP protocols, private, hybrid and/or public clouds, and virtualization.
• Understanding of corporate IT policies, procedures, and standards. 
• Familiarity with Microsoft Configuration Manager administration.
• Familiarity with Server and Storage hardware.
• Knowledge of installing rack mounted and blade servers, as well as network equipment, in standard datacenter racks.
• Understanding of O365 and Azure workflows. 
• Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.
• Proficient in writing technical documentation in a clear and concise manner.
• Ability to convey technical concepts to non-technical audiences.
• Knowledge of system security best practices. 
• Ability to perform analysis and apply results for process improvement.
• Working knowledge of the ABS Health, Safety, Quality and Environmental management system.

Reporting Relationships:

Reports directly to IMS Management, as appropriate.

Notice:

This position requires access to information that is subject to control by the Export Administration Regulations and/or the International Traffic in Arms Regulations. Any offer of employment shall be contingent upon the Company’s verification that the candidate is a “U.S. Person” or upon the receipt of all necessary export licenses or authorizations that may be required by U.S. export control laws. “U.S. Persons” are defined as U.S. citizens, U.S. lawful permanent residents (i.e., “green card” holders), or any individual granted protected status under the Immigration and Nationality Act (8 U.S.C. § 1324b(a)(3)), including asylees and refugees.  In the event a candidate refuses or cannot otherwise provide the necessary information for the Company to determine whether such licenses may be required, or for the Company to obtain any required licenses, the Company shall maintain the exclusive right to discontinue the application process and/or withdraw any contingent offer that has been made.

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

About Our Benefits

ABS Bureau proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings Account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers support in personal wellness, including work-life services. ABS Bureau also offers a 401K plan with a generous company match, subject to plan requirements.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

The Infrastructure Operations Specialist II is a multi-disciplinary IT infrastructure role that requires a variety of skillsets. This role is responsible for supporting the support Core Infrastructure and End User Technology teams to improve and optimize service delivery.