JOB SUMMARY

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless and unparalleled patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities.

As an IAM architect, you will be responsible for providing architectural and technical solution strategic direction for the GoHealth Urgent Care’s Identity and Access Management ecosystem. The architecture work will include network security, network defense, operating system security identity, authentication and authorization, data protection, application security, activity audit and monitoring, mobile computing security, and partner/vendor access to corporate systems/data.

You will analyze the needs of functional departments and establish priorities for delivery of enterprise solutions, and develop IAM strategies, frameworks, automations, and roadmaps, taking into consideration industry best practices and emerging technologies. You will work closely with both the IT Engineering, IAM, Cybersecurity, and Enterprise Applications teams to gather requirements, analyze existing systems, and propose effective IAM solutions that enhance security, streamline access management, and ensure compliance. This will be a challenging position working in a fast-paced environment with a focus around agile and rapid deployment.

JOB REQUIREMENTS

Education

 Bachelor’s degree preferred.

Work Experience

 5 years required
 7 years preferred

Required Licenses/Certifications

• Okta Certified Professional
• Okta Certified Administrator

Preferred Licenses/Certifications

 Okta Certified Developer
 Microsoft Certified: Identity and Access Administrator Associate (SC-300)

Additional Knowledge, Skills and Abilities Required

 Proven working experience in installing, configuring, administering, and troubleshooting Identity Providers (O kta, One Log In)
 Experience with Okta Workflows
 Experiencing setting up Azure Active Directory Conditional Access Policies
 Excellent Knowledge of authentication protocols such as SAML, OpenID Connect, MFA, and Risk-Based Authentication
 Experience with SQL (Microsoft SQL, Oracle)
 Solid Cloud experience (Intune/Endpoint Manager and Azure Active Directory)
 Experience with scripting (PowerShell, Python, etc.), RESTful API frameworks, and stored procedures
 Strong knowledge of IAM frameworks, such as OAuth, SAML, and OpenID Connect, and experience with IAM tools and platforms.
 Knowledge of Microsoft Active Directory, such as Group Policy Management
 Solid experience in the Microsoft 365 environment
 Knowledge of Role-Based Access Control and Attribute-Based Access Control
 Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical IAM solutions.
 Experience deploying and administering an enterprise solution to establish a positive user experience and balance access requirements with productivity.
 Experience in communicating complex technical topics to different levels of comprehension in the organization.

Additional Knowledge, Skills, and Abilities Preferred

• Prefer Solid cloud experience within Microsoft Azure.
• Prefer Data Storage experience with SharePoint
• Demonstrated ability to deliver complex IT projects on time and within budget
• Thorough knowledge of network, host, and application technologies, particularly in a healthcare environment.
• Familiarity and experience with healthcare regulatory compliance and reporting bodies (HIPAA, JACHO, etc.)
• IT Security and vulnerability remediation, penetration testing, secure configurations, and systems hardening.

ESSENTIAL FUNCTIONS

• Collaborate with business stakeholders, Cybersecurity and application development teams from multiple departments to define, architect, and implement, and a standard based secure IAM solution that is scalable, robust, and performant while fulfilling business requirements and GoHealth Urgent Care’s compliance/security guidelines.
• Translate business strategies and project portfolios into short and long-term architectural plans, detailed requirements, and models.
• Act as an escalation point and SME to troubleshoot technology problems reported by users and/or other departments within the organization.
• Lead technical efforts between teams to proactively resolve issues with applications, performance, infrastructure, and configurations while serving as a final escalation point for IAM tools while providing and maintaining accurate documentation.
• Develop, plan and design innovative Identity Management solutions to meet the needs of B2B and B2C segments of IAM.
• Design, develop, and administer synced Role-Based Access Control, Attribute-Based Access Control, Policy-Based Access Control groups across multiple systems.
• Participate in system selections for enhancing patient care via new technologies. Manage and maintain vendor relationships to stay up to date on emerging technologies and advancement in existing systems.
• Develop proposals to optimize existing and introduce emerging technologies in support of increasing operational requirement and failover capabilities of IT systems in a healthcare setting. Take responsibility for results, including costs, and methods.
• Adapt to a constantly changing environment; flexibility to work extended hours and weekends if needed, occasional travel required.
• Perform security access review checks and prevent, including implementation and monitoring policies and controls to ensure identify and access security, legal and regulatory compliance.
• Produce gap analysis documentation to identify any gaps between specific technical security requirements and the architecture of the ssyste3m and provide detailed technical recommendations on appropriate mitigation measures.
• Advise and consult with various functional units for the architecture, design, implementation and deployment of technical security controls on appropriate application of existing security services to solve customer problems or enable new business opportunities.
• Enhance security and engineering teams’ competence by leading delivery of solutions; answering technical and procedural questions for less experienced team members; teaching and documenting improved processes.
• Write detailed and understandable documentation on functionality, workflows, troubleshooting, and integrations.
• Drive user awareness and training initiatives to promote best practices in identity and access management across the organization.

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