We are an opportunity for a CX Training Professional to joinus at Honeywell, in Amsterdam.

Honeywell Academy helps customers to maximize the value oftheir Automation System investment by delivering globally consistent,innovative and flexible learning and competency solutions.

The role of an CX Training Professional is:

• to deliver technical trainings on certain Honeywell Process Solutions product lines (TPS, Experion PKS, PMD, QCS, FSC, SM, SM-SC, PHD etc.) both for customers and internal Honeywell employees.
• to provide quality technical training either in a Honeywell Academy location, on a customer-site or virtual, compliant with HPS quality standards and procedures

With over 125 years of proven building solutions, Honeywellis building ecosystems that put the occupant at the center and fosteringenvironments of efficiency, productivity, and collaboration. Honeywellcustomers have saved $6B in Energy & Operational Savings since 1979 and wehave completed approximately 6,000 guaranteed efficiency projects for ourcustomers.
Transform the way buildings operate to be safer, moreproductive and more energy conscious.

Key responsibilities

• Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell Academy Quality procedures
• Continuously update training equipment hardware and software in accordance with the latest releases of training courses
• Maintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise, and be able to deliver trainings on these subjects as a certified instructor
• Design and deliver tailored courses in line with specific customer requirements, this by collecting and selection of standard training materials from standard courses into a customer specific tailored course
• Liaise with HA DE Organization to review new courses and provide feedback on the current courses to improve customer experience.

Key skills and qualifications

• Minimum Bachelor's degree in technical/engineering (on process automation)
• 5+ year of Field Service Specialist experience or equivalent
• Applied knowledge with Microsoft server operating systems and VMWare
• Demonstrated project management skills
• Certified in presentation and facilitation skills
• High level of both written and verbal Communication Skills, capable of adapting style and tone according to the situation and audience
• Fluent in English and Dutch language

Our offer

• Employee Assistance Program, local Workplace Health Initiatives
• Company Pension Scheme Contribution
• Accidental Death and Disability (Collective Accident Insurance)

Equal opportunity statement

Weare an equal opportunity employer and value diversity at our company. We do notdiscriminate based on race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.
Wewill ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, toperform crucial job functions, and to receive other benefits and privileges ofemployment. Please contact us to request accommodation.

Join us now and become part of our journey - help us makethe future!

#FutureShaper

Additional Information

• JOB ID: HRD230741
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 3000
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt