Join a team recognized for leadership, innovation and diversity

As a Customer Experience Supervisor at Honeywell, in Katowice, you will be responsible for leading a team from the Customer Experience Hub ensuring that the services are delivered according to the initiatives and priorities of the operational support business team mandate. Key areas: Maintaining a partnership with leading teams in the European countries relevant to the Center, aligning Center teams with behavior, standards, and results (by conducting projects in the field of standardization and improvement involving more teams), fulfilling a mentor role for HUB staff Pre-order entry. This is a hybrid role, 3 + 2 days model.

Our Safety and productivity solutions helps create faster, more seamless, agile, and efficient supply chains, better protect human health, improve worker safety, and help meet sustainability goals by leveraging connectivity, advanced data analytics, software, robotics, sensors, advanced materials and integrated human and automated systems.

Helping organizations become more connected to make our world smarter, safer, and more sustainable.

Key responsibilities

• Team organization, individual and team performance
• Building and maintaining partnership with stakeholders
• Management Operating System and Continuous improvement
• Working relationships - internally, in Honeywell and externally, with customers, suppliers, authorities etc.

Key requirements

• University degree (or equivalent experience)
• Business fluent in written and spoken English, German language is a great plus
• 3+ years Customer Support and/or equivalent OTC related experience and 1-2 years in Supervisor position
• Strong knowledge/experience with CRM/ERP system business processes
• High level of MS office skills (Excel, Word, Outlook, PowerPoint)

Our offer

• Competitive Salaryregularly increased based on your performance.
• Flexible benefitsbasket with monthly budget allocated (medical insurance, life insurance,Multisport Card).
• General Insurance(Accident Insurance).
• Recognition programs.
• Referrals bonusesfor all open jobs.
• Comprehensiveinduction, ongoing training and development to set you up for success.
• In-house andexternal learning platforms supporting development opportunities.
• Work experienceopportunities to help you grow your career with us.
• Global employeenetworks to help you connect and grow.
• Employee AssistanceProgram - Free and confidential service to help with any difficulties regardingwork, life and personal or family matters.
• Access Integrityline - Any workplace issues or violations that need to be raised in good faith,can be communicated in a safe, private and confidential environment.
• Frequent EmployeeEngagement activities supporting inclusive and diverse work environment.
• Contribution tosocial benefits like x-mas benefit, holiday , engagement events from companysocial fund.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and become part of our journey - help us make the future!

#TheFutureIsWhatWeMakeIt

#LI-Hybrid

Additional Information

• JOB ID: HRD232272
• Category: Customer Experience
• Location: Zelazna 4,Katowice,SLASKIE,Poland
• Exempt

Global (ALL)