Job Functions / Responsibilities:

Customer Focus:

• Provide continuous and ensuring a customer-centric approach at all times.

Drives Results:

• Coordinate Bookings and Revenue Recognition promptly, maintaining a vigilant eye on project progress through continuous reviews.
• Demonstrate proactive measures to get results, addressing any obstacles promptly.

Communication:

• Maintain effective communication with all customers, encouraging partnership and understanding across different areas.
• Deliver clear and concise communication through reporting and workbooks.
• Activate customer concern paths when indispensable and update workflows accordingly.

Collaborate and Communicate:

• Develop regular and open communication with finance team, promoting a collaborative working environment.

Project Management:

• Provide support activities, adhering to the organization's standards and procedures.
• Monitor project progress closely, identifying and addressing potential issues in a timely manner.
• Facilitate part creation or extension forms, submittals, and updates as needed.
• Keep ownership of all changes in Oracle throughout the project lifecycle.
• Continuously supervise project budgets, anticipating and mitigating potential issues.
• Implement billing and project closure activities in Oracle efficiently.

Policy Interpretation:

• Interpret and apply Emerson's policies and procedures accurately, ensuring their consistent application within the PMO team's activities.

Alliance:

• Cultivate alliance with all departments, encouraging continuous communication and collaboration to achieve shared goals successfully.

Requirements:

• Bachelor's degree or equivalent experience in STEM or any related field.

Experience Requirements:

• (1) year of experience in order entry, project management, or customer service in a manufacturing office environment.
• (1) year of operations or financial background experience.

Technical Knowledge Requirements:

• Project Management.
• English (90% or higher).
• Experience using MS Office applications (Excel, Word, Outlook, etc.).
• Experience using Oracle applications is highly preferred.

Traits & Skills:

• Job Knowledge: Shows strength in completing work assignments by successfully using available resources.
• Accountability: Takes personal responsibility for achieving goals, prioritizing tasks efficiently, and meeting deadlines.
• Communication: Communicates information clearly, accurately, and concisely using the most suitable type and medium for the audience.
• Interpersonal Relations: Handles conflicts with tact and subtlety, addressing concerns directly with involved individuals and encouraging collaboration for conflict resolution.

Safety and Security:

• Observes procedures, taking appropriate action beyond guidelines.
• Reports potentially unsafe conditions and ensures proper use of equipment and materials.

Decision Making/Problem Solving/Judgment:

• Demonstrates understanding of decision-making authority and follows through with decisions.
• Knows when to increase issues for resolution and proactively addresses problems.
• Defines issues clearly before attempting to resolve them and lays out a course of action to achieve desired results.

Flexibility & Adaptability:

• Adapts to shifting priorities by adjusting work plans and activities accordingly.
• Focuses on the positive aspects of change and works to minimize negative effects.
• Provides constructive input into change initiatives and seeks input from others affected by the change.

Planning & Organization:

• Attends meetings and appointments punctually and well-prepared.
• Monitors progress against plans regularly and identifies potential overruns in advance.
• Initiates changes in project results or mandates when circumstances require adjustments, demonstrating an understanding of project interdependencies.

Job Competencies :

• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results
• Accountability

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Requirements are representative of the minimum levels of knowledge/skills/abilities and education/experience to perform this job effectively. Additional duties, responsibilities, and tasks may be assigned as needed to fulfill the organization's objectives and adapt to changing circumstances.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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