Job Summary:
If you are a Logistics professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! The Customer Care and Logistics Executive is responsible to drive and manage the logistics program. This role requires working closely with freight forwarders and ensuring door-to-door shipments meet operation needs. This position handles order related queries and coordinate with plant operations to ensure seamless and timely order fulfilment.

In this Role, Your Responsibilities Will Be:

• Preliminary review of customer order Terms & Conditions and sales agreement. Coordinate with Emerson contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance
• Preparation of weekly backlog report for SEA, monthly management report and other ad-hoc requirement
• Coordinate customer care process from order entry to ship to customer. Schedule and plan monthly sales shipment
• Support and coordinate with the sales team to support customer request and historical sales data
• Coordinate with forwarder for both local and oversea shipment, and ensure export shipment compliance
• Support finance in preparation of project costing for tooling and machine

Who You Are:

You quickly and decisively take action in fast-changing, unpredictable situations. You deliver messages in a clear, compelling, and concise manner. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You know what motivates different people and aligns work accordingly.

For This Role, You Will Need:

• Bachelor's Degree or equivalent experience in any field
• Minimum 5 years working experience in Customer Care with some experience in logistics
• Commercially minded and outcome oriented
• Outstanding interpersonal skills and the ability to influence across a multi-function organization
• Strong analytical problem-solving skills
• Good sense of logic with ability to work under pressure and tight deadline
• Great teammate who can work lead and work along side with the others in the multinational environment without authority

Preferred Qualifications that Set You Apart:

• Excellent written and verbal communication skills
• Good command of English
• Good computer skill, proficient with Microsoft Office
• Self motivated and energetic with sense of urgency

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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