Technical Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

R&D Global Unit Lead

Your role and responsibilities

In this role, you will have the opportunity to support the sales organization, channel partners and customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource on our complete robot mechanics portfolio. You will also showcase your expertise by preparing technical descriptions for the applied products and technology and giving online and onsite course. The work model for the role is: onsite. This role is contributing to the Codian Robotics BV unit in Ede. Main stakeholders are the worldwide sales organization of our mother company B&R and the channel partners that resell our products. Codian Robotics BV is The Leading Innovator for Pick & Place robots. We are a part of B&R, part of the ABB group, a global leader in industrial robotics and automation. At Codian Robotics we develop and manufacture industrial robot mechanics that are sold all over the world. We are a flexible, innovative, ambitious and growing company. Currently we are expanding our team and are looking for an enthusiastic mechanical, mechatronic or robotics engineer who enjoys the contact with customers, sales colleagues and channel partners all over the world. You will be mainly accountable for: • Offering technical advice and providing comment on enquiry specifications for customers/channel partners/Sales Engineers regarding the Codian robot mechanics portfolio. • Providing technical support during technical meetings, product presentations, and negotiations. • Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries. • Delivering product/solution/service-related training. Reporting to the Team Lead RnD, you will be executing technical support in order to meet the requirements of customer requests. Our team dynamics: You will join a dynamic and growing team, where you will be able to thrive and make an impact to the success of Codian Robotics BV.

Qualifications for the role

• Engineering degree (bachelor, HBO) or considerable experience in the field of mechanical engineering, robotics or mechatronic engineering.
• You have experience in or affinity with the Machine building or Robotics industry.
• A solution-focused approach and strong written and spoken communication skills, in both Dutch and English.
• You have good computer skills and affinity with programming is appreciated.
• You are open, communicative and positive.
• You are willing to travel internationally to meet customers on-site and educate sales colleagues.

More about us

Codian Robotics BV stands at the forefront of innovation in the field of pick-and-place robots. Since our establishment in 2011, we have consistently pushed the boundaries of what's possible, earning us a reputation as a leading manufacturer of delta robots. Our affiliation with the ABB Group since 2020 has further strengthened our position in the industry. Our mission is simple: to develop and assemble the finest delta robots tailored to your specific application. If you want to discover more about B&R Codian, please have a look at our websites www.codian-cobotics.com and www.br-automation.com What we offer: • A challenging role in a growing company with a great team spirit. • An enthusiastic and agile team with room to grow your role. • An international working environment as part of a multinational parent company. • A workplace that connects to all areas of the company (R&D, production, sales, assembly, purchase etc.). • A competitive salary and secondary conditions. • a salary appropriate to your knowledge, experience and this position. • a thirteenth month. • 40 days off (27 vacation days and 13 ADV). • a good pension scheme. Are you interested in this vacancy? Then don't wait any longer and apply immediately. Register your resume and apply online at www.abb.nl by clicking on 'Working at ABB'. The application process consists of 2 rounds of interviews. For questions regarding the open position please contact Jacqueline Pereboom, e-mail: soll@nl.abb.com, tel.: + 31 (0)10-4078214. If you want to discover more about B&R Codian, please have a look at our websites www.codian-robotics.com and www.br-automation.com We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory