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Technical Support Professional with German
We have an opportunity for a Technical Support Professional with German to join our team in Bucharest. You will also meet many colleges all around Europe in your daily work and can build up a large network of highly professional people. This is a hybrid role, 3 days at the office + 2 days work from home model.

Honeywell

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Key responsibilities:

• Be our software expert in Connected products & Software - for commercial buildings;
• Typically products to support: BACnet controllers for heating, cooling and air condition applications, room controls for temperature, lightning and comfort applications;
• BMS supervisor software and web technology solutions, integration of Commercial Building Bus-based system;
• Handle quite complex technical issues from our system integrator partner network and diagnose root cause problems and provide solutions back to our partners;
• Interface with all internal departments to facilitate and ensure customer issues are properly addressed and manage customer calls and raised tickets in our Salesforce tool.

Key skills and qualifications:

• You love to help customers and dig into software related details;
• You have 1+ years of experience handling automation products - electromechanical, automation technical or similar;
• You are a "teacher" in the way you communicate to other people;
• English and German written data sheets and electrical circuit diagrams you understand very well.

Our offer:

• Competitive Salary regularly increased based on your performance;
• Market-leading Sales performance incentive rewarding your individual achievements;
• Enjoy 25 vacation days per year, plus extra days off for life's special events we provide meal vouchers;
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
• Medical Insurance Plan paid by the company;
• Christmas and Easter bonuses;
• Recognition & referral bonus programs;
• Comprehensive induction, ongoing training and development to set you up for success;
• In-house and external learning platforms (Udemy) to continue to expand your skills;
• Work experience opportunities to help you grow your career with us;
• Global employee networks to help you connect and grow;
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
• 3 + 2 hybrid work arrangement to support your work-life balance;
• Flexible working hours;
• Fresh fruit days in the office.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-Hybrid

Additional Information

• JOB ID: req464678
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

Customer Experience (GLOBAL)