Innovate high-purity, high-performance chemicals and materials

THE FUTURE IS WHAT WE MAKE IT.

Sr. Sales Account Manager (Honeywell Process Solutions)
Changi, Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges
around. When you join Honeywell, you become a member of our performance culture comprised of diverse
leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Responsible to achieve assigned business target by making sure client and customer needs are being met and
understood by each department in the company (Account Management). Their duties include creation and
managing new opportunities and adding new customers, handling any client complaints, working to find
solutions to any client issues and managing other departments to ensure clients are experiencing a positive
client-company relationship.

Key Responsibilities

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers' individual needs, resolving complaints and
• Keeping track of all processes that pertain to the client's desires.
• Acting as the client's representative in a firm to ensure that their demands are met with a focus
  on improving the customer experience.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. monthly, quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth.
• Communicating with clients to ensure that all their needs are understood and addressed with
  assigned accounts. From lower operations to C-Levels.
• Building strong client relationships to maintain/grow existing business and acquire new
  customers according to company plan.
• Collaborating with internal departments to ensure that they fulfilled all customer requests.
• Collecting and analyzing data concerning consumer behavior to understand changing needs.

MUST HAVE

• Tertiary Degree/Diploma in Engineering desirable.
• Excellent Communication skills with customer and internal (all levels).
• Capable to organize customer selling events/activities and delivers presentation session
  independently.
• Min. 8 to 10 years direct selling in relevant industry and customer base.
• The candidate should possess extensive firsthand experience in directly selling Process
  Industrial Automation Solutions and Products to End Users and EPCs, rather than through
  partners or agents.
• The candidate should have experience in Process Industrial Automation solutions and
  products, specifically related to control systems, SCADA, PLCs, and Safety Systems.
  Additional experience with field instruments, fire and gas detectors, telecommunications,
  security solutions, and OT digital transformation will be considered a valuable asset.
• The candidate should have significant experience in the process industry, particularly in Oil
  and Gas upstream operations, FPSOs, FSOs, FPUs, and FSRUs. Additional experience in
  other process industries, such as chemicals, refining, power, and pharmaceuticals, will be
  an advantage.

WE VALUE

• Competitive in project pursue and has a passion for winning.
• Mindset on customer satisfaction (internal & external).
• Large Project Pursue Leads experience (track record preferred), experience in project cycle
  development. EPC and Consultant selling.
• Capable to prioritize task and activities.
• Experience working and leading multidisciplinary and multicultural groups.
• Experience with selling tools e.g. CRM / Sales Force.
• Hands on experience in industry process solutions project and services sales.
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude

About Us

The world is changing. And it's a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We're building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
We've been innovating for more than 100 years and now we're creating what's next. There's a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/
If you believe what happens tomorrow is determined by what we do today, you'll love working at Honeywell.
The future is what we make it. So, join us and let's do this together.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Copyright © 2023 Honeywell International Inc

Additional Information

• JOB ID: req465668
• Category: Sales
• Location: 17 Changi Business Park Central 1,U01-01/09, #02-01/09, #03-01/09, #04-01/09 & #05-01/05,Singapore,SINGAPORE,486073,Singapore
• Exempt

Sales (GLOBAL)