Innovate to solve the world's most important challenges

Key Responsibilities:
Provide planned, Preventive and Reactive maintenance services, including fault finding, on hardware/software and Access control, CCTV, Fire alarm system including third party integration and Building Management / Automation Systems (IBMS)
To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC
Need to generate lead for reactive quoted opportunities and convert the orders to reach AOP targets
Ensure on time renewal of contracts with YOY escalation
Use data & analytics to compare the performance of systems against the intended functionality
Management of third part contractors and participation in small project works.
Look to optimize the performance of customer facilities and deliver a step-change in service outcomes
Ensure all works are delivered on time, on budget and safely in line with Honeywell's thorough safety policy.
Collaborate closely with and facilitate subcontractors or other Honeywell employees on site.Required - HVAC/ BMS/ IBMS/ FAS/ Access Control System/ CCTV System etc.
Desired - Honeywell BMS, EBI etc.
Achieving Order Booking, Revenue & Collection plan every month
Skills: - Ability to handle a team of Engineers based on SOW.
• - Team player, Effective communication skills, Customer facing, Result oriented & hard working
• - Minimum 2 - 4 years of experience in similar domain

Qualifications:
Desired - BE (Electronics/ Electrical/ Instrumentation/ Mechanical)
Additional Information

• JOB ID: HRD246457
• Category: Customer Experience
• Location: Floor No : 7 , Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India
• Nonexempt

Customer Experience (GLOBAL)