Services Representative (Motion Control)
Job post no longer accepts applications
Schneider Electric
1. Main Mission
Works independently to determine methods and procedures on assignments. This role demonstrates applied technical experience and diagnostic for on-site project management across BU, Sh/He will also highlight technical and digital tools skills missing in his/her organization.
2. Activities & areas of responsibility
q Comply with Safety and cyber security policies, practices and procedures
q Perform Startup/Commissioning on Schneider Electric product & possible competition equipment.
q Perform Preventive, scheduled and unscheduled Maintenance on equipment
q Ability to analyze, and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriated answer
q Be able to analyzed and explain reports results to customers and management
q Able to stand, walk, for extended periods of time and to lift and carry heavy objects up to 50 pounds
q Certification & accreditation could be required vs Business and Country regulations.
q Proactive participation to team efforts to achieve departmental and company goals (SIM1)
q Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc..)
q Support planners, coordinators, project manager to get good customer site condition understanding
q Escalate quality or technical issue detected on field
q Understand Ecostruxure offer and provide technical explanation to customers
q Use all digital tools designed for SE FSR
q Track Installed Base (serviceable assets)
q Advise customers on different opportunities top optimized its install base and creat lead generation business opportunities
q Perform basic audits of customer's electrical systems and equipment (MPS walktrough )
q Perform Field Services Operations and provide best in class customer experience and promote Schneider signature
Qualifications
Schedule: Full-time
Req: 008JXC
Works independently to determine methods and procedures on assignments. This role demonstrates applied technical experience and diagnostic for on-site project management across BU, Sh/He will also highlight technical and digital tools skills missing in his/her organization.
2. Activities & areas of responsibility
q Comply with Safety and cyber security policies, practices and procedures
q Perform Startup/Commissioning on Schneider Electric product & possible competition equipment.
q Perform Preventive, scheduled and unscheduled Maintenance on equipment
q Ability to analyze, and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriated answer
q Be able to analyzed and explain reports results to customers and management
q Able to stand, walk, for extended periods of time and to lift and carry heavy objects up to 50 pounds
q Certification & accreditation could be required vs Business and Country regulations.
q Proactive participation to team efforts to achieve departmental and company goals (SIM1)
q Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc..)
q Support planners, coordinators, project manager to get good customer site condition understanding
q Escalate quality or technical issue detected on field
q Understand Ecostruxure offer and provide technical explanation to customers
q Use all digital tools designed for SE FSR
q Track Installed Base (serviceable assets)
q Advise customers on different opportunities top optimized its install base and creat lead generation business opportunities
q Perform basic audits of customer's electrical systems and equipment (MPS walktrough )
q Perform Field Services Operations and provide best in class customer experience and promote Schneider signature
Qualifications
- Education Level: Bachelor's Degree or equivalent
- 1-3 years' machine solution (mainly motion drive) technical or service engineer experience
- Electrician certificate ( MCx, ISA, CMCP, etc. )
- Nice to have DX approach for Industry
- Nice to have Process PLC experience
- Strong communication skills both oral and written in English and Japanese
- Proficient computer skills with Microsoft office applications
Schedule: Full-time
Req: 008JXC
JOB SUMMARY
Services Representative (Motion Control)Schneider Electric
Chuo-ku
a month ago
N/A
Full-time