Service Project Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Field Service Manager

Your role and responsibilities

- Scheduling and coordinating service requests. - Organizing preventive machine maintenance. - After a service visit the provision of structural improvements to the products and applications. - Ensure timely and sufficient material supply on site. - Excellent closing of the service requests, both financial, logistics and commercial. - Coordinate revisions on material lists after machine modifications in the field (machine configurations) based on customer request. - Periodically standby for emergency case outside office hours. - Maintain and strengthen customer relationship and improve customer satisfaction.

Qualifications for the role

• -Bachelor / Machinery Science and Technology.Possibly supplemented with relevant training courses. Good spoken and written English.
• -At least 3 years of work experience in a similar position in a technical industry.
• - Recognizes the requirements, needs and interests of both internal and external customers and acts accordingly.
• - Can empathize with customer situations, thinks along with customer interests and turns these into activities. Also considers colleagues as customers.
• - Easily adjusts his own behavior; is capable and prepared to adjust in line with changing requirements and circumstances, is open to new ideas. Approaches problems as opportunities for improvement.
• - Works together with others in order to reach team objectives, shares information with others, supports others.
• - Thinks and acts from common interests with mutual respect.
• - Verbal communication is achieved through listening, summarizing, continuing to ask questions and providing feedback.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory