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Application Support
Company logo (non-clickable)
Shell
LagosLocation
Lagos
8 days ago
Posted date
8 days ago
N/A
Minimum level
N/A
OtherJob category
Other
Where you fit in?

Technical Data Management & Workflow Support is responsible for managing a wide range of petroleum engineering data and information. This includes among others identifying the user needs regarding applications, data and analysis, providing workflow and application support to the Development Wells and Exploration (DWE) user community.

What is the role?

If you are seeking for a unique opportunity to blend IT and core business skills in a technically challenging work environment which encourages innovation while delivering assigned tasks, this could be your chance. The TDM&WF team aggressively pursues new ways of embedding information towards the achievement of the Group's energy ambition. It encourages and reward business focus, collaboration, external focus, support to others and learning from successes and failures.

This position provides quite some unique and exciting opportunities:

  • Exposure to / interaction with business, functions and IT leadership.
  • Work in a team of other specialists, listen and build new ideas, not working solo.
  • Likely to be embedded within the business or business proximate location.
  • Deploys standard information management approaches, methods and methodology.
  • Business environment with the need to come up with innovative data solutions.
  • External focus, keeping abreast on information management technology in industries.
  • Work activities power of analysis and proven deep technical skills.
  • Long term impact, making innovative technologies and new ways of working in a specific area of expertise.
  • Operates in line with established information management policies and procedures.

Accountabilities:

The incumbent will be accountable for the following:
  • Provide top quartile workflow and application support to the DWE user community for specific workflows, logging user support requests according to agreed standards and procedures and resolving those requests within the agreed service delivery timelines.
  • Focus on improving end-user productivity and enhanced use of current technologies in the Petroleum Engineering field, covering industry standard applications (e.g. Petrel, ArCGIS, Techlog, CDS, Openworks, EDM etc) and Shell proprietary applications (nDI, Geosign, WellVantage etc).
  • Collaborate with other Applications & Workflow teams across Shell to deliver on new Application releases.
  • Proactive deployment of approved technologies and related best practice Workflows.
  • Document workflows from local and frequent use of deployed technologies and share with global teams for re-use or/and adoption.
  • Carry out testing, validation, and deployment of new systems/upgrade of existing ones for all DWE applications.
  • Champion roll-out of new application releases, carry out user acceptance tests, and training of staff for any new releases, including, data migration and other transition effort.
  • Improve application portfolio on the medium to short term by identifying functionality gaps and bugs and help remediate working with the global software team to deploy new application releases and urgent bug fixes.
  • Comply with required Information Risk Management (IRM) processes and controls.
  • Ensure that DWE staff are empowered to optimize the use of available technology through the provision of effective workflow/application training as required.


What we need from you?

Staff in this position typically has at least five (5) years working experience in Integrated Gas & Upstream business in addition to the following:
  • A university degree in a Technical Discipline such as Engineering or Physical Sciences. Strong IT bias/background as a Petroleum Engineer will be an added advantage.
  • 5+years' work experience in Workflow / Application Support and Project Delivery.
  • Technical Capabilities - IT/ Subsurface & Wells professional with an affinity for inspiring productivity and broad Integrated Gas & Upstream experience.
  • Knowledge of Integrated Gas & Upstream business processes and associated IT environment is a key requirement. Experience working in multi-disciplinary teams/projects and consultancy skills will be an added advantage.
  • Ability to work effectively and manage relationships with senior business leaders, peers and subordinates in a cross-cultural environment.
  • Positive attitude committed to meeting deadlines and delivery against targets and sound communication skills.
  • Work effectively with others and lead resolution of technical business and IT issues across exploration and geophysics disciplines with minimal technical supervision.
  • Strong drive to identify and drive delivery of efficiency improvement initiatives to reduce cost and save time.


Scam Warning

Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment. Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites www.shell.com/careers when available.

Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: www.shell.com/careers . All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.

To learn more about Shell's recruitment process please visit our website www.shell.com/careers .

Shell is an Equal Opportunity Employer.

COMPANY DESCRIPTION

An innovative place to work

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential...
  • We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
  • We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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JOB SUMMARY
Application Support
Company logo (non-clickable)
Shell
Lagos
8 days ago
N/A
Full-time