Together we are Trusted to Serve Scotland.

How's this for job satisfaction: at Scottish Water we look after Scotland's most precious natural resource.

From source to sea, we look after Scotland's sewer network and care for our environment at the same time.

Sound good? Join the Tayside East Team within Customer Service Delivery based in the Fife area as a Treatment Operator within Waste Water.

What you'll do

You will join a motivated team who are committed to making a real difference to the experience our customers have with us. This is not just a task driven role - you will be empowered to take ownership of problems, investigate them fully, initiate solutions and provide support to our customers.

You will be responsible for carrying out maintenance and choke clearing on waste water pumping stations and a variety of other tasks. The focus of the role will be to ensure compliance is maintained on our assets; the resolution of customer issues and the recovery of any reputational impact our operations have on customers. Preference will be given to persons with previous experience of work of a similar nature, Driving Licence would be essential.

You will contribute to the maintenance of wastewater pumping stations and other assets, including Storm water return pumping stations and mechanical screening equipment in a wet well and dry well environment.

Your role will involve responding to reactive work and analysing pumping stations and nearby networks to ensure compliance standards are met clearing blocked pumps and carrying out routine maintenance and fault finding on the network infrastructure.

Additionally, you'll complete all necessary reporting systems to measure performance and productivity. You'll follow all Scottish Water safe systems of work, adhere to Chapter 8 of NSRWA, and uphold all relevant health and safety policies and practices. You'll also be responsible for conducting safety checks on vehicles , lifting equipment you will use as part of your daily role , full training will be given to the successful applicant.

What you'll bring

You'll spend a fair amount of time working alone, so you'll need to be self-motivated, but still eager to contribute to your team's goals. Basic IT skills are a must, as you'll be using digital equipment and apps throughout the day. You'll need report writing skills too - nothing fancy, but enough to get your point across clearly, quickly, and accurately.

Ideally, you'll have an HGV class 2 licence. If you don't, it's not the end of the world, as we are able to help you get trained up for it.

You'll ideally have experience with high pressure water jetting. Experience working at heights and in confined spaces would be an advantage, as would an understanding of Health and Safety principles for site working. Some basic ground knowledge of sewer networks would also be useful, although full training will be provided.

What you'll get:

While the work we do is important, we know it's not the only thing that matters. That's why we make sure you have everything you need to find a good work-life balance.

This is a full time (35 hours per week) role, with some standby requirements. But you'll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. For your future, there's our pension (the 'know-what-you'll-get-when-you-retire' kind), and life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash - handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 4. If you're new to Scottish Water, you'll join us on a starting salary of £27,590. Performance-driven pay progression would then allow you to move through the range to a maximum of £32,410.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don't worry - we'll ask your permission before starting these checks.

If you're interested in this role - or know someone else who might be - we'll be accepting applications until midnight on Tuesday 19 November 2024.

A few final things worth knowing...

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you're interested in this job, but don't tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don't rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We're very used to making adjustments, so please don't be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it's important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don't already live here, you'll need to commit to moving here within your first three months.

Finally (finally!), candidates who haven't submitted an application in the last 12 months will have their records removed from our recruitment database. You won't need to do anything. Your data will be automatically deleted.

We're here to help. Ask us anything at SWRecruitment@ScottishWater.co.uk