JOB DESCRIPTION

The purpose of the Field Sales Representative is to:

• To manage opportunities and issues across the entire range of Downhole solutions and to work alongside Area Operations, Sales, Evaluation Engineering and Optimization Teams.
• To increase the penetration of customer, spend with accounts respective to the region across all Downhole product solutions.
• Communicate Downhole objectives, business model, and technologies clearly within the customer organization at the upper levels.
• To focus internally within Downhole and with customer executives to ensure a high degree of communication across a wide range of issues focused on Customer Satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign.
• Establish a relationship within the Area's strategic customers and become the focal person and advocate between operations, manufacturing, global account management and the Downhole management team.
• Ensure that effective processes are in place that communicate customer needs and delivery of Downhole products and services.
• To set metrics around performance, account management, training, and profit generating objectives for Downhole.
• Resolve "big" and "small" issues - quick responses - quality work.
• Become a partner with the Downhole Strategic Account Management Team, helping to understand and communicate the customer needs internally.
• Responsibility to become an expert in drilling and bit application and marketing the products & services.
• Evaluate and provide information on the performance of experimental bits, customer complaints, standard product and competitor's products.
• Assist in training and mentoring Sales, Operations, Evaluation Engineering, Hole Opening, and Drilling Dynamics Teams.
• Become an integral part and valuable Leader of the America's Organization

Technical Skills:

• MS Office Suite
• Ability to utilize Sales Pipeline and other intranet/internet tools to conduct business in an effective manner.

Experience and Education:

A Field Sales Representative requires relevant industry and general business experience, high-level selling experience, and broad technical knowledge regarding Downhole products and service offerings. The position requires the incumbent to have a minimum of 3 years in a technical sales role and a minimum of 5 years in the industry.

Job Requirements:

• This position will require travel as necessary.
• Observes safety regulations, wears required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management.
• Adheres to all HSE requirements.