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Sales Operations Support 3


Emerson
In this position, your responsibilities will include: (This section should provide a detailed list of the main duties associated with the role)
  • Monitor and control contractually defined billing milestones, ensuring the issuance of documents and invoices within deadlines.
  • Coordinate the collection of necessary information and documentation for revenue recognition, both for Percentage of Completion and Completed Contract agreements.
  • Monitor contractual clauses related to adjustments, penalties, and terms, ensuring administrative and financial compliance.
  • Maintain control of all mandatory administrative documentation (insurance, certificates, team data, licenses), distinguishing it from technical deliverables.
  • Support the preparation of administrative amendments and guarantee the traceability of contractual changes from a documentation perspective.
  • Act as the administrative point of contact with the client, ensuring clarity regarding payment milestones, contractual requirements, and administrative deliverables.
  • Feed administrative contract-related indicators (KPIs) and prepare supporting documentation for internal or external audits.
  • Ensure proper use of corporate systems (Oracle, SmartSheet, among others) for the management, control, and communication of administrative actions.
  • Collaborate with internal areas such as engineering, sales, finance, supply chain, and legal to ensure the flow and control of contractual administrative processes.
  • Coordinate and oversee the administrative activities carried out by the Project Support team in Costa Rica, ensuring alignment with local processes, delivery deadlines, and Emerson standards.


Who you are: (The "who you are" section describes the person Emerson is seeking to hire for a position and is based on Korn Ferry's competencies)

  • Effective Communication: Communicates clearly and objectively, adapting messages to the audience and situation.
  • Personal Responsibility: Takes ownership of tasks and results, demonstrating integrity and reliability.
  • Attention to Detail: Is careful and precise when handling documents, data, and processes, minimizing mistakes and rework.
  • Results-Oriented: Shows commitment to delivering quality results, respecting established deadlines and goals.
  • Collaboration and Teamwork: Works well with others, sharing information and supporting common objectives.


For this position, you will need: (Mandatory requirements for the role)

  • Minimum of 3 years' experience in administrative roles related to the execution of projects or industrial service contracts.
  • Knowledge of ERP systems, preferably Oracle, as well as administrative and financial management tools.
  • Proven ability in organization, document control, and monitoring of contractual obligations.
  • Familiarity with billing practices, contract management, and supporting revenue recognition processes.
  • Bachelor's degree in administration, Engineering, Economics, Accounting, or related fields.


Preferred qualifications that set you apart: (Desirable requirements - not mandatory)

  • Previous experience with industrial automation contracts or LTSAs.
  • Familiarity with tax regulations and fiscal obligations in industrial contracts.
  • Experience with internal or external audits and preparation of supporting documentation.
  • Intermediate or advanced English for communication with global structures.
  • Knowledge of tools such as SmartSheet, SharePoint, or corporate workflow systems.
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JOB SUMMARY
Sales Operations Support 3
Emerson
Las Condes
2 days ago
N/A
Full-time

Sales Operations Support 3