Sales Operations Support 3

Emerson
In this position, your responsibilities will include: (This section should provide a detailed list of the main duties associated with the role)
Who you are: (The "who you are" section describes the person Emerson is seeking to hire for a position and is based on Korn Ferry's competencies)
For this position, you will need: (Mandatory requirements for the role)
Preferred qualifications that set you apart: (Desirable requirements - not mandatory)
- Monitor and control contractually defined billing milestones, ensuring the issuance of documents and invoices within deadlines.
- Coordinate the collection of necessary information and documentation for revenue recognition, both for Percentage of Completion and Completed Contract agreements.
- Monitor contractual clauses related to adjustments, penalties, and terms, ensuring administrative and financial compliance.
- Maintain control of all mandatory administrative documentation (insurance, certificates, team data, licenses), distinguishing it from technical deliverables.
- Support the preparation of administrative amendments and guarantee the traceability of contractual changes from a documentation perspective.
- Act as the administrative point of contact with the client, ensuring clarity regarding payment milestones, contractual requirements, and administrative deliverables.
- Feed administrative contract-related indicators (KPIs) and prepare supporting documentation for internal or external audits.
- Ensure proper use of corporate systems (Oracle, SmartSheet, among others) for the management, control, and communication of administrative actions.
- Collaborate with internal areas such as engineering, sales, finance, supply chain, and legal to ensure the flow and control of contractual administrative processes.
- Coordinate and oversee the administrative activities carried out by the Project Support team in Costa Rica, ensuring alignment with local processes, delivery deadlines, and Emerson standards.
Who you are: (The "who you are" section describes the person Emerson is seeking to hire for a position and is based on Korn Ferry's competencies)
- Effective Communication: Communicates clearly and objectively, adapting messages to the audience and situation.
- Personal Responsibility: Takes ownership of tasks and results, demonstrating integrity and reliability.
- Attention to Detail: Is careful and precise when handling documents, data, and processes, minimizing mistakes and rework.
- Results-Oriented: Shows commitment to delivering quality results, respecting established deadlines and goals.
- Collaboration and Teamwork: Works well with others, sharing information and supporting common objectives.
For this position, you will need: (Mandatory requirements for the role)
- Minimum of 3 years' experience in administrative roles related to the execution of projects or industrial service contracts.
- Knowledge of ERP systems, preferably Oracle, as well as administrative and financial management tools.
- Proven ability in organization, document control, and monitoring of contractual obligations.
- Familiarity with billing practices, contract management, and supporting revenue recognition processes.
- Bachelor's degree in administration, Engineering, Economics, Accounting, or related fields.
Preferred qualifications that set you apart: (Desirable requirements - not mandatory)
- Previous experience with industrial automation contracts or LTSAs.
- Familiarity with tax regulations and fiscal obligations in industrial contracts.
- Experience with internal or external audits and preparation of supporting documentation.
- Intermediate or advanced English for communication with global structures.
- Knowledge of tools such as SmartSheet, SharePoint, or corporate workflow systems.
JOB SUMMARY
Sales Operations Support 3

Emerson
Las Condes
2 days ago
N/A
Full-time
Sales Operations Support 3